- High School Diploma or GED
- Courier Driver
- Microsoft Office
The Parcel Courier Coordinator position will spend about 60% of their time managing the on- road performance of courier drivers using innovative DHL dispatch technology. The other 40% of their time ill be spent receiving, sorting, staging and dispatching parcels for last mile drivers.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Receive parcels from customers and other locations within the DHL Metro network.
Scan parcels and sort to drivers by route sequence.
Dispatch parcels to DSP’s following the Metro Logistics process and procedures established by Engineering.
Perform quality checks on drivers via a check-in process
Manage the drivers’ on-road performance, including alert response and engage in communication when necessary to drivers and also consumers.
Duties may include reassignment to alternate operational areas as business needs require.
EDUCATION AND/OR EXPERIENCE:
High School or equivalent training and/or least 6 months related experience preferred
Ability to complete daily reports with working knowledge of Microsoft Office, as well as other programs as needed.
Ability to learn how to operate the automation machines as applicable.
Understand and carry out oral instructions.
Understand standardized math processes, e.g., count, addition and subtraction.
Understand the IT systems and have the ability to learn new programs/process.
Operate pallet jacks.
Operate non-power hand tools such as hammers, wrenches, etc.
Frequently walk throughout the warehouse in order to move the mail and parcels to proper location within terminal.
Frequently push/pull mail and parcels weighing up to 50 pounds, which may include frequent bending, lifting, pushing and pulling.
This is a warehouse environment where frequently this position will be exposed to cold, hot and changing temperatures; will constantly experience noise at medium level not damaging or loud enough to require protective equipment; will frequently be exposed to dust, dirt and changes in lighting.
Equal Opportunity Employer – Veteran/Disability