Director of Operations & Finance-Heifer USA

Heifer International - Perryville, AR (30+ days ago)4.4

Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identify, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


Heifer USA believes small-scale farmers can achieve sustainable rural livelihoods. We provide training and support in environmentally responsible farming, connect farmers to profitable and reliable markets, and educate the public. Communities are welcomed to experience this work and inspired to partner in our cause.

The Director of Operations and Finance – Heifer USA is accountable for the operational planning, execution, and performance monitoring of the Heifer USA Social Enterprise. The position leads and closely coordinates with Ranch's and cooperatives' operations and finance staff to establish timely and accurate reporting of financial results and performance metrics as well as improving operating efficiencies. S/he manages and focuses Heifer human and financial resources on the creation of viable, self-sustaining farmer cooperatives and profitable farmers and helps to align Heifer USA operations at the Ranch and in the field to actively contribute to our work with farmers and cooperatives. Also responsible for liaising with Human Resources and Legal Services on key items.

The Director of Operations and Finance – Heifer USA is also responsible for collaborating in and ensuring support for resource mobilization activity that generates revenue to cover the costs of Heifer USA’s Ranch and Farm operations. And is responsible for all aspects of Heifer Ranch operations including compliance with local statutes and regulations and Heifer human resource policies; and leveraging Heifer’s assets for greater impact and return on investment.

Commitment to performance; Excellence in all we do; Always brings solutions; Entrepreneurial; Fail fast and small; Action-oriented; Passion for mission; Challenge the status quo; Self-starter and proactive tendencies; Tenacity; Creativity; A “whatever-it-takes-to-get-the-job-done” mentality; Thrives in a culturally diverse environment; Strong commitment to excellent customer service; Detailed; Systematic; Organized; Collaborative; Trustworthiness; Communicator; Flexibility; Commitment to Heifer's Cornerstones

(including approximate percentage effort)

Serve as the responsible party for Heifer USA’s finance and operations (40%).

Direct accounting, financial planning, and budget analysis for Heifer USA, including management of staff accountants, business development, planning and effectiveness, administrative support, consultants, and interns.
Lead planning and the development of multi-year and annual business and operational plans for Heifer USA with clear frameworks and practices to enable high performance, timely and accurate business information and analysis for decision making, and an agile and accountable environment.
Design and effectively manage a multi-million dollar annual budget, including fulfillment of Heifer processes in budget development and management, expenditure approval, audit support and business analysis.
Ensure efficient disbursement of funds to partners and associated reporting processes.
Ensure clear timely and accurate information and communication to all Heifer’s internal stakeholders and for external audiences on the program strategies and operations of Heifer USA.Co-direct and manage the performance and outputs of Heifer USA subordinates.
Represent Heifer USA to external stakeholders including government officials, partners, funders, and local and national media.
Share learnings and strategies from Heifer USA experience to benefit the broader mission of Heifer International.
By 2020, Heifer Ranch operations are cost-neutral and Heifer USA field programming is covering 50% through restricted
Build a culture of performance and agile and responsive operational systems within Heifer USA resulting in micro enterprise units each with business plan and P&L. (Education, Hospitality, Events, Food Service, and Agriculture)
Create visibility and enhanced brand awareness for the work of Heifer International

Responsible for designing and executing inclusive enterprise strategies, with an emphasis on building capacity of cooperative partner staff and systems needed to achieve operational and financial self-reliance. (55%)

Oversee implementation of impactful, market-driven strategies to combat hunger, poverty, environmental degradation and social injustice.
Consult with, and assure quality of, Heifer USA-supported social enterprises and partners in designing operational standards, organizational structures, financial pro formas, and strategic plans.
Analyze and build project partner capacity, including the development and review of diverse, innovative social enterprise business and finance plans.
Create and execute strategies that provide new jobs or sustain jobs within local food system value chains.
Provide technical guidance for ensuring quality and learning in innovative work, tests and prototypes.
Ensure program strategies are designed to the benefit of limited resource, socially disadvantaged farmers through robust monitoring systems and data collection.
Manage monitoring learning and evaluation processes and staff for Heifer USA.

Support fundraising and revenue generation for Heifer USA sites and programs. (5%)

Accountable for building a grant income program that generates more than 50% of project funding from designated sources by FY20.
Lead Heifer USA business development team to develop annual fundraising plans and achieve grant fundraising targets.
Advise and assist Heifer International’s MRD division to raise funding to support Heifer USA programs and Heifer’s work globally.

May perform other job-related duties as assigned

Required Skills

Most Critical Proficiencies:
Evidence of strong leadership skills, with a broad base of experience, and proven collaborative skills all combined in an individual who can motivate and inspire confidence in domestic program development.
Demonstrated ability to get things done when working across the organization – taking a pragmatic approach and applying influence when working outside of formal authority.
Be a team player and bridge- builder with demonstrated ability to collaborate across multiple levels, project participant, partners, government agencies, institutions, Heifer senior leadership and board.
Ability to focus, prioritize, and deflect distractions in a fast-paced, dynamic environment.
Systems – thinking, a demonstrated ability to operate in complex environments, with multiple developments, and manage for actions and unintended consequences by employing feedback mechanisms and review processes.
Strong writing and presentation skills for a variety of audiences including donor reporting and materials for publications.
Negotiation and facilitation skills.
Knowledgeable of current and emerging ideas, research and developments in the field of international development and a commitment to continuous learning and development.
Fluency in English required; a working knowledge of Spanish a plus.

Essential Job Functions and Physical Demands:
Constant face-to-face, telephone and electronic communication with colleagues and the public.
May require constant sitting and moving; working at a computer for extended periods.
Ability to assign and review the work of direct reports, as well as motivate and engage team members.
Must be comfortable in a rapidly changing environment. Must be flexible and able to improvise to handle a variety of situations.
Willingness and ability to work outside of normal business hours.
Willingness and ability to travel domestically and internationally as needed.
Ability to work with sensitive information and to maintain confidentiality.
Ability to work in a culturally diverse and global setting

Required Experience

Minimum Requirements:
Bachelor’s degree in Business Administration, Agricultural Business, Nonprofit Management, International Business, Finance/Accounting, Sustainable Development and/or other related area of study required, preferably with focus on these areas as applied to non-profits, plus 7 years of related experience.
Operational experience in a startup or growth phase enterprise—especially social enterprise.
Experience in agriculture or food industry or food system development
Five (5) years in a supervisory or leadership capacity.

Preferred Requirements:
Master’s degree plus ten (10) years related experience preferred.
Additional education or experience in human resource management or organizational development preferred.
Direct experience in budget development and monitoring required.
Entrepreneurial experience, including a leadership or management role in startup/growth-phase businesses.
Progressively increasing levels of experience in a development context to include hands-on project/program management at field or country level preferably in an agricultural or community development role, including market/value chain engagement.
Certifications in Project Management (Project Management for Development or PMI), Evaluation and Research methods.