Sales Development Representative - Pet lovers wanted!

PetDesk - San Diego, CA (30+ days ago)4.0

About the role

The purpose of the Sales Development Representative (SDR) is to qualify leads (vet clinics) for the account executive so that the lead is ready to learn more about how PetDesk can solve their problem.


The Sales Development Representative is the first experience along the customer journey, and so is one of the most critical roles at PetDesk. SDRs call on clinics and hospitals, offer value and help on every call, and conduct phone calls to have engaging, enlightening conversations with the prospect. At the end of that call—which demonstrated helpfulness, integrity, and genuine interest—the SDR will leverage their credibility and rapport to schedule a meeting between the prospect and a PetDesk account executive. This is an inside sales role.


Make 80 calls a day, executing up to a dozen excellent and interesting conversations with veterinary clinics and hospitals nationwide.

Send emails when appropriate to prospects that catch their eye, are readable, and provide value.

Meet with their manager and provide insight on the space as they’ve experienced it. The SDR team is the closest we have to a bureau of intelligence.

About you

Excellent conversationalist.

Flexible and adaptable. You hate scripts.

Listen very well, and believes human communication is an organic, living thing. That’s why you hate scripts.

Radiate warmth through the phone, through their emails.

Compensation & more

Base pay is $46,000 with incentive compensation of $7,500-$11,000 or more. Opportunity to grow into an account executive role after one year.

Benefits and perks include Medical/Dental/Vision plans, 401(k), startup casual dress code, pet-friendly office, Banker’s Hill/Downtown San Diego location, and a gorgeous view of San Diego Bay!

About us

PetDesk entered the pet care market in 2013 with one idea in mind—to extend pets’ lives by bringing value to pet care providers and pet parents. This principle has guided us through various obstacles along the way. Today, we are a key player in the industry with over 1,200 customers and 500,000 app users. Our team of 60 people is committed to the success of our customers and to improving the quality of life for all pet companions.

Our mission is to improve the quality of life for pets. We do that by providing pet care businesses with top notch customer communication software and pet parents with engaging native mobile experiences.

PetDesk is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. The more inclusive we are, the better our work will be.

Please, no external recruiters —candidate profiles submitted through external recruiting agencies will not be considered!