Tech Lead, Product Operations

Ntrepid Corporation - United States

Full-time
Product Operations (ProdOps) Tech Lead is an important contributor to the Infrastructure group. An ideal candidate has a solid and successful background in core technologies, systems best practices and technical leadership. More importantly, they have a track record of driving projects and tasks to completion with high quality results and they are expected to lead and mentor other team members. ProdOps Tech Lead is the technical POC for deployments and O&M for Ntrepid’s products. This position will interface with other Infrastructure team leads and business management.

Responsibilities
Work with systems engineers, network engineers and developers on resolving issues related systems and application configuration, deployment, or debug.
Build and innovate to replace huge scale operating manual processes with scripts and applications.
Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed and wide scale.
Utilize build and deploy automation systems (CI/CD).
Develop appropriate metrics to demonstrate performance and operational efficiency.
Work cross-functionally with various teams to drive amazing results.
Resolve problems at their root with simple and repeatable solutions.
Create processes that enhance operation workflow and provide positive customer impact.
Manage ProdOps team members to ensure work is done in a timely manner.
Provide training to team members on relevant technologies.
Qualifications
Technical - Required

Bachelors or higher in computer science, electrical engineering, or equivalent (can be waived for corresponding experience) with 7+ years of relevant experience.
Extensive experience working with Linux and Windows in an enterprise production environment.
Experience using configuration management software like CFEngine, Chef, Salt, Puppet, or Ansible.
Good understanding of build pipeline, packaging, and artifact management.
Knowledge of programming and scripting languages such as Bash, Python, Ruby, and PowerShell.
An understanding of network engineering and security principles (e.g. protocols, routing, switching, filtering, firewall rules, etc.).
Experience with virtualization technologies such as VMware.
Systems administration (Linux and Windows) background.
Excellent written and oral communication skills.
Good understanding of security and systems best practices.
Technical Preferred

Knowledge supporting and implementing Microsoft Active Directory Services.
Experience supporting Windows environments using PowerShell or other management tool.
Experience supporting databases including backup and recovery procedures such as MySQL, PostgreSQL and MongoDB.
Experience with API driven infrastructure.
Experience in supporting microservice architecture.
Experience using containers is a plus (Docker, LXC).
Experience with public clouds is a plus (AWS, Azure, RackSpace)