Date: January 31, 2017
Position Title: Quality Inspector
Reports to: Head of Quality - Americas
FLSA Status: Non-exempt
EEOC Classification: P
Position Summary: To ensure compliance with quality controls and public, customer and supplier requirements in accordance with Satair's objectives and strategies. Also to review current Federal Aviation Administration regulations as well as FAA Orders to ascertain all FAA 8130-3 are correctly executed
Perform initial assessments and periodic audits of supplier quality systems for the purpose of approving new suppliers and verifying continuing supplier conformance to quality system requirements
Initiate recording of supplier claims and follow-up with supplier on corrective actions to ensure complete and effective root cause analysis and corrective action implementation
Act as liaison for the supplier and the company to resolve nonconformance and quality problems effectively by interacting and communicating both externally and internally with various levels of management of the supplier and the company
Provide support and guidance to the Customer Service team on customer's claim and follow up with the Customer Service team to ensure correct handling and closure of the claim
Oversee non-conforming material handling and disposition of material
Provide support and guidance to the warehouse and shipping team on the incoming and outgoing quality assurance process
Perform first time inspection of new suppliers
Ensure that rejected goods from suppliers as well as returned goods from customers are handled according to the guidelines laid down; inform the Manager - Quality of deviations in connection with changes in quality requirements from customers, suppliers and authorities
Maintain documentation in accordance with EN/AS 9120 / EN 9110 and other legislation
Perform inspections and conduct surveillances of warehouse operations
Identify and document conditions adverse to quality
Inform Manager - Quality if there is any diversion in the requirement to the supplier, customer and authority regulation
Reply to customer and supplier assessment evaluation forms with reference to Satair's Quality System
Serve as alternate for the Manager - Quality when so assigned
Maintain tidy conditions in own working area and any other areas for which the individual is responsible
Other duties as assigned: 10%
Assist the Manager - Quality to establish and implement the independent quality system with its administration to ensure that the activities carried out in the organization are in compliance with the applicable EN9110, AS/EN 9120, ISO 9001, FAA AC 00-56A and the regulatory requirements, relevant procedures and instructions that are called out by the approved documents.
Assist with the coordination of Quality training activities whenever such activities occur - to ensure Quality personnel obtain and maintain appropriate acknowledgement.
Work in backup capacity within the warehouse area by arrangement with the Manager Quality.
Qualified Experience / Skills / Training: (Essential minimum qualifications. Include years of experience, knowledge, demonstrated capabilities, competencies, education (required and preferred), travel, and if applicable, citizenship and clearance. Please provide requirements for technical, behavior and dexterity skills. Delete areas that are not applicable.
Min two years' of aviation experience with at least one year in quality assurance function preferably with a background as aircraft mechanic or engineer.
Well versed in airworthiness authorities' regulatory requirements, such as, FAR145, EASA145, CCAR145 and SAR145.
Knowledge of AS9100/AS9120/ISO9001 quality system requirements.
Knowledge, Skills, Demonstrated Capabilities:
Technically knowledgeable and capable of grasping detailed engineering and quality concepts.
Ability to analyze inspection findings, and determine best case analysis.
PC literacy, including word processing, spreadsheets and databases.
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):
Be able to communicate in English, both verbally and in writing.
Good team player with excellent interpersonal and communication skills, able to multi-task effectively.
Technical Systems Proficiency:
Ability to understand and read blueprints, schematics & Component Maintenance Manuals.
Be familiar with aircraft sub-systems, components, associated equipment and technical documentation systems.
Knowledge of Lotus Notes tools.
Familiar with work-related routines under Satair's ERP system.
Familiar with SAP programs.
5% Domestic and International
Able to work in the US without a current or future need for visa sponsorship
Decision Making, Complexity:
Strong analytical skills, with ability to work under pressure and a high level of integrity and passionate in problem solving and drive for results.
Must exhibit a high level of motivation, sense of urgency, attention to detail, energetic approach to job duties and requirements.
Job Dimensions, Contributions to Success:
Nature of Contacts:
Identify the communications in performing the responsibilities of this position: internal, external, cursory, involved, influencing, negotiating, and frequency.
Involved communication on a daily basis with external parties only