The individual will coordinate facility work orders, handle building / equipment emergencies, coordinate office moves, and act as a liaison between the client and vendors to ensure work is completed in a timely manner.
Essential Duties and Responsibilities:
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
Coordinate or perform preventative and general repairs to new/existing installations of building. Troubleshoot and repair minor malfunctions
Coordinate or perform repair of windows, doors, screens, floor coverings, drywall, and painted surfaces
Coordinate and monitor skilled work in maintaining, operating, and repairing of a multi-tenant building
Inspect, repair, install, and maintain physical facilities requiring skilled mechanical and trade work
Perform work in the inspection, repair, construction and documentation of all work, systems, and hazardous conditions. Support managers and employees, to facilitate the efficient operation
Report or coordinate repair of building lighting systems, drain and sewer cleaning
Report or handle resolution of any leaks, HVAC, janitorial, electrical and other facility related issues to building management or vendor
Coordinate extermination services with vendor or building management
Order, receive and stock coffee supplies and/or coordinate with vendor. Coordinate any repairs of related equipment
Perform or coordinate any repairs to filtered water systems
Perform of coordinate furniture installations, repairs or reconfigurations
Coordinate resolution of vending machines issues
Coordinate all office moves
Support Security Access. Burglar, CCTV and Badge Systems as required. Assist in maintaining compliance
Support Shredding processes and procedures
Respond daily to safety and emergency situations; Assist in developing evacuation plans and coordinate safety drills
Participate and support Facilities Business Continuity Planning and Events
Support company events
Keep others informed of work being performed that may impact their work area
Work with outside contractors and vendors following all building procedures and reporting procedures
Participate and support internal and external audits
Assist with invoice review and budget preparation. Submit related invoices to Accounts Payable
Assist with construction project management. Coordinate vendor proposals
Coordinate vendors and contractors for major repair projects
Maintain records and reports
Ensure that all vendors have acceptable proof of insurance and provide W9 (if new vendor). Submit to Vendor Management for vendor set-up
Minimum Skills and Competencies:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED)
2+ years of related experience in a facilities capacity
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Must have experience managing vendors
Must be able to work flexible hours
Exceptional organizational skills, attention to detail and process-oriented mindset
Comfortable working in a fast paced environment
Critical thinking skills in problem solving and decision-making
Asks questions and seeks assistance
Takes responsibility to eliminate the source of problems;
Confidentiality regarding information pertaining to all tenants and employees;
Maintain proper appearance and personal conduct for the employee's particular job;
Ability to work in a team environment. Willing to travel if needed. Willing to perform repairs, if applicable
Must be able to lift minimum of 50 lbs.
Prior onsite audit experience
About National General Holdings:
National General Holdings Corp. is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.
National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!
Companies and Partners
Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
- Paid Training
- Medical, Dental, Vision benefits
- Wellness Programs
- Life and Short/Long Term Disability Insurance
- 401k w/ Company Match
- Company Paid Holidays & Generous Time-off policy
- Employee Discount Program
- Career Advancement and Development Opportunities
- On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
- On-site Fitness Center (Cleveland and Dallas offices)
- Subsidized parking (Cleveland office)
National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas.
In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.