Brand Manager

SMG - Tulsa, OK3.7

Full-timeEstimated: $35,000 - $48,000 a year
As industry leaders serving our community, we relentlessly pursue superior experiences for our clients, guests and employees. In order to take our mission to the next level, BOK Center is seeking an ambitious, creative and experience-oriented person. While this role is responsible for traditional office duties, you will collaborate with marketing, booking and the executive team to deliver good vibes and unbelievable experiences for everyone that the BOK Center brand touches.

Duties & Responsibilities

Serve as the VIP liaison/hospitality coordinator on event days for Promoters, Agents and other guests, as directed.
Generate innovative and unique ideas for artist/promoter/agent gifts.
Lead and organize SMG's charitable initiatives and employee fun days.
With the assistance of marketing, oversee and execute backstage messaging, decorations, music play lists, etc...
Manage the work out facility to ensure cleanliness, lighting and music playlist for all show days.
Assist marketing with grassroots efforts and media relations.
Stay up to date on pop culture and trends within our industry.
Assist in client relations such as ticket requests, trade correspondence, donations to nonprofit organizations, etc. at the request of the GM and AGM.
Draft letters, reports and other correspondence in a timely, accurate manner.
Receive and screen telephone calls and visitors in a professional manner. Provide routine information regarding event operations, policies and procedures, etc.
Plan meetings and keep calendar of appointments for the General Manager and Assistant General Manager.
Maintain a variety of files and records of information such as budget, event files and expense reports.
Develop, implement and remain well informed of all office functions, company policies and procedures, and daily activities; answering related internal and external questions within authority.
Meet with vendors and negotiate contracts for new office equipment, services or materials as needed.
Maintain and order all necessary supplies, materials, and services for facility, department and office equipment (i.e., office supplies, stationary, copier, fax machine, postage machine, etc.).
Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Maintain phone recordings for all public phone lines at BOK Center
Correspond with promoters as requested by the GM and AGM
Participate in events and various committee meetings; updating spreadsheets, taking notes and answering pertinent questions. Update and maintain accurate records in order to meet corporate requirements.
Responsible for the parts of the contract process, which may include drafting contracts, maintaining correspondence regarding contracts, ensure files are complete, tracking use license agreements, tracking certificates of insurance from the client and maintaining the necessary files and spreadsheets for all contracts.
Other duties as assigned.

Skills and Abilities

Social media and pop culture expert.
Crafting master.
Packaging and shipping genius.
Maintain a positive relationship with all clients, patrons, employees.
Follow instructions and communicate effectively in all forms.
Organize and prioritize work to meet deadlines.
Work effectively under pressure and/or stringent schedule and produce accurate results.
Work independently, exercising judgment and initiative.
Remain flexible and adjust to situations as they occur.
Must be able to multi-task between job functions.
Must love live music.

Computer Skills

Operate a personal computer and software with strong Word, PowerPoint, Excel and Internet.
Operate standard office equipment including copier, postage machine and fax machine.
Knowledge of Adobe Creative Suite is a plus.
Experience using a Cricut Design Space is a plus.

Supervisory Responsibilities

Supervise any full or part-time administrative assistants and receptionist.
Education and/or Experience

Bachelor's degree from accredited four-year college or university is preferred.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed for events.
The employee must occasionally lift and/or move up to 50 pounds.
This position requires minimal stooping and lifting, but substantial walking. Must be able to stand or sit for long periods of time.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Recruiter: Portia Hargrove

SMG Tulsa

200 S. Denver Ave

Tulsa OK 74103

All applicants must apply online to be considered. Applicants needing reasonable accommodations to complete the application may contact the Human Resources Administrative Assistant at (918) 894-4353.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.