Automotive Service Advisor

Confidential - Lancaster, CA

Full-time

Automotive

Service Advisor - Automotive Industry

Successful Automotive Dealership in Lancaster has an opening for an Automotive Service Advisor to join our growing team of professionals. Minimum 3 years Service writing experience is preferred. Bi-lingual is a strong plus. Must have experience working with customers, the ability to work with little supervision and the drive to succeed.

Job duties will include but are not limited to the following:

  • Listening to customer’s description of symptoms and clarifying the problems ensuring that a customer’s needs are being fulfilled
  • Verify warranty and service contract coverage and explain provisions and/or exclusions
  • Develop estimates by costing materials, supplies and labor, calculating customer’s payment including any deductible
  • Prepare repair order
  • Maintain rapport with customer by explaining estimates and expected return of vehicle, obtaining customer’s approval of work to be performed as well as obtaining contact telephone numbers; answering questions and concerns; arranging temporary transportation if necessary
  • Maintain automotive records by recording problems and corrective actions taken
  • Updates job knowledge by participating in educational opportunities

Full benefits package and paid vacation

Equal Opportunity Employer

Job Type: Full-time

Salary: $55,000.00 to $115,000.00 /year

Experience:

  • service advisor: 3 years (Required)

Additional Compensation:

  • Commission
  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan