Sales Associate

Le Labo - Greenwich, CT

Full-time

Le Labo is searching for a passionate sales associates to open our first boutique in Greenwich, CT.

ABOUT US:

Le Labo is a niche perfume company, born in Grasse and raised in New York City. We sparked a revolution ten years ago and today, we remain unconventional in the luxury perfumery market.Every fragrance is freshly hand-blended and each label is personalized, before the eyes of our clients, at the moment of purchase.Mindful in everything we do – from fragrance creations to where we choose to open a new boutique – our primary mission is to share the beauty of our craft with the world. It is more than just product; Le Labo offers sensorial experiences, memories and a point of view. It is a lifestyle.

Our distribution is intentionally selective: only 51 lab-boutiques worldwide and limited counters with curated partners.

Our global office is based in New York City and our European office is based in London. We are also a recent addition to the Estée Lauder family.

ABOUT THE POSITION:

Our lab technicians are brand ambassadors. They are storytellers that share the beauty of our craft with our clients. Their mission is to create unique and memorable experiences for all who wander into our boutiques.

Clients interactions

Ensuring a welcoming environment for client in the store

Sharing with the client his/her knowledge on the art of fine perfumery, on the brand, and on the collection

Compounding perfumes, labeling and boxing the products

Building client database by gathering all clients information

Addressing and successfully resolving client situations according to company philosophy and escalating to corporate level for specific request

In-store operational duties

Up-keeping the maintenance of the boutique

Monitoring the daily sales chart

Ensuring a full stock of merchandise on the floor and transferring from the stock room to the floor as needed

Assisting in monthly Supply Orders for partnering business

Online/phone operational duties

Receiving phone orders

Fulfilling the orders with accuracy and efficiency

Working together with the team to ship the orders in a timely manner

Assisting online customers with additional support and information

Additional responsibilities

Assisting in in-store private events and corporate orders as well as additional brand projects

Assisting the store manager on the training of new hires

Qualifications

Strong work ethic

Passionate and ambitious

Take great care and pride in crafting every creation for the client

High energy, positive and optimistic personality

Team player, works well in a team environment to achieve a common goal

Curious to explore new skills

Strong organization and attention to detail skills

Multi tasking: prioritizing and managing time wisely

Ability to quickly learn new procedures and processes

Communication skills: excellent written, verbal & interpersonal skills

Job Type: Full-time