Customer Service Representative / Call Center Representative
Alexandria, VA
Looking to make a career out of your next job? Break into the Automotive Industry throug our Customer Service Represenative position!
We are seeking customer service agents with excellent customer service skills and a winning attitude for our Service BDC (Business Development Center). This individual will receive calls, determine the nature of the caller's needs, and assist accordingly. The Customer Service Representative will also be responsible for reaching out to customers to set appointments via Toyota Service Connect, the Toyota Owner’s app for everything vehicle ownership.
Extensive training provided. All that we ask is you show up with a positive attitude and willingness to learn!
Pay is hourly ($14) + commission ($10 per Service Connect Appt). Consistent monthly schedule provided.
At Alexandria Toyota, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results through opportunities for advancement, bonuses, and commission programs.
Qualifications:
- Clean criminal record
- Experience with scheduling programs is a plus (?? ask Laura about verbiage)
- Professional personal appearance
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Parental leave
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Alexandria, VA 22305: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
