Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Administrative Assistant in Worcester, MA.
The Program for Assertive Community Treatment, or PACT, is an intensive and highly integrated evidence based practice for community mental health services. Our team serves 80 individuals age 18 + who struggle with serious and persistent mental illness and whose symptoms result in serious functioning difficulties in several major areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.
Unlike other community-based programs, PACT is not a linkage case-management program that connects individual’s services. Rather, it provides highly individualized services directly to clients. PACT is multi-disciplinary team model who whose goals are to support clients to reduce hospitalizations and to restore and enhance the emotional well-being and level of social functioning of clients. Services are provided in clients’ own homes and communities and are provided 24 hours a day, seven days a week, and 365 days a year. This program serves clients in Worcester and its surrounding areas.
Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement
This support member to the PACT multidisciplinary team is responsible for:
Organizing, coordinating and monitoring all nonclinical operations of PACT under the direction of the team leader.
Providing receptionist activities including triaging calls and coordinating communication between the team and clients.
Deescalating situations with clients who have increases of symptoms.
Assisting clients, their families and agencies to get answers to questions.
Maintaining accounting and budget records for client and program expenditures
Operating and coordinating the management information system.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
The Administrative Assistant may have education and experience in the human services field (Associate or Bachelor’s degree in human services or experience as an inpatient unit clerk or in a medical clinic), or office management or both with a minimum requirement of HSD/GED or HiSet.
Must have a strong commitment to the right and ability of each person with a severe mental illness to live in normal community residences; work in market jobs; and have access to helpful, adequate, competent, and continuous supports and services.
Must be able to pass a CORI background check.
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.