As part of the Hubsite team, deliver quality recruitment of Associates beginning with the candidate process through onboarding. Act as a single point of contact for candidates. Ensure agreed business processes are implemented and performance is reached against SLA’s and KPI’s. Responsibilties
ESSENTIAL DUTIES & RESPONSIBILITIES: Source and screen candidates for roles and present the candidates to the Recruiter and/or Onsite teams Network and build talent pools where necessary and ensure that referrals from candidates are gathered and actioned accordingly Conduct structured telephone interview with identified candidates, prepare feedback and shortlist for selection. Manage interview process end to end including summarizing feedback to the candidate Maintain and update candidate records in tracking database Achieve agreed recruitment & sourcing performance targets across all major KPI’s (CV submissions, Interviews, Fulfilment rate, retention rate) Maintain a strong working relationship with Client Program Managers (CPM) to ensure a clear understanding of their business, needs, culture and job roles that will be resourced Adopt & demonstrate The Adecco Group and Client’s company core values in the delivery of customer-centric service Ensure all interviews and assessment requests are generated within agreed SLAs Understand and follow the Onsite Roadbook Become a super user of all Adecco recruiting systems ensuring that you understand the functionality of the system Ensure that all tasks are completed to the agreed client processes/requirements and in line with agreed SLA targets Proactively review and monitor Adecco processes/procedures from time to time, and with management approval, suggest and implement improvements were possible Adhere to the policies of the Client and Adecco Group Qualifications
MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:
Bachelor’s degree preferred One year of work experience in a customer service or related field preferred
KNOWLEDGE, SKILLS & ABILITIES REQUIREMENTS: Excellent organizational, multi-tasking, communication and customer service skills, and proficiency in MS Office (Word, Excel & PowerPoint) are required. Process & KPI oriented Excellent MS Office and Database skills Capable of handling multiple tasks, problem resolution, and prioritizati Demonstrated ability to build and maintain strong client relationships and networks. In-depth knowledge of current recruiting practices abiding by federal and state laws and Company policies Must have the ability to learn new software and navigate the internet with High energy & results-driven, solution oriented attitude
The Adecco Group through an impressive portfolio of staffing industry leading brands, including Accounting Principals, Adecco Staffing, Ajilon, Entegee, Lee Hecht Harrison, Modis, Paladin, Parker+Lynch, Pontoon, Special Counsel and Soliant is the world’s leading provider of Human Resources solutions.
We are the workforce experts delivering staffing and career service solutions to organizations and individuals across all industries. Collectively we harness the power of some of the greatest talent in the world. That talent and expertise allows us to do business globally and act locally with deep knowledge in niche areas.
Every day, we have more than 100,000 associates on assignment, 30,000 colleagues working internally to support more than 10,000 clients in the United States and Canada. Ensuring our business units are prepared to deliver outstanding service to our associates and clients, the Adecco Group North America team provides a strong infrastructure through our corporate and shared services team.
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