Digital Product Manager (Hybrid – New York, NY)
Starts as a 3 month contract
Position Overview
We are seeking a highly motivated Manager, Digital DTC Product to own and execute a global direct-to-consumer (DTC) digital product roadmap. This role is responsible for optimizing the end-to-end customer journey across a rapidly growing eCommerce platform, improving user experience, and driving digital innovation through data-driven decision-making.
The ideal candidate will serve as a subject matter expert on website performance, customer behavior, and digital commerce best practices while partnering with cross-functional teams to deliver a seamless and engaging online experience.
Key Responsibilities
Platform Management & Product Roadmap
- Manage and maintain the global eCommerce platform, ensuring ongoing functionality, accessibility, and alignment with business objectives.
- Collaborate with internal product teams and external development partners to implement new features and enhancements.
- Translate business requirements into digital solutions and serve as a liaison between business stakeholders and technical teams.
- Support the execution of the digital product roadmap and identify opportunities for continuous improvement.
User Experience & Conversion Optimization
- Oversee the customer journey and proactively identify opportunities to reduce friction and improve conversion rates.
- Develop and execute A/B tests and user testing initiatives to optimize site performance.
- Partner with content and marketing teams to create high-performing landing pages and product detail pages.
- Champion customer-centric design principles and best practices across digital experiences.
Analytics & Performance Strategy
- Utilize web analytics and customer behavior data to identify trends, opportunities, and areas for optimization.
- Monitor key website performance indicators and provide actionable recommendations to stakeholders.
- Conduct competitive analysis and stay informed on emerging digital commerce trends and technologies.
- Use data-driven insights to influence product decisions and improve overall business performance.
Market Collaboration & Governance
- Conduct regular audits to ensure consistency and compliance with established digital commerce standards.
- Build strong relationships with global and regional stakeholders to share learnings, best practices, and performance insights.
- Track implementation of digital initiatives and provide feedback to ensure alignment with strategic objectives.
Qualifications
- Bachelor’s degree required.
- 1–2+ years of experience in digital product management, eCommerce, or a related field.
- Experience with conversion rate optimization (CRO), A/B testing, and user experience improvements preferred.
- Familiarity with Salesforce Commerce Cloud (SFCC), Google Analytics, or similar digital commerce and analytics platforms preferred.
- Strong analytical skills with the ability to transform data into actionable business recommendations.
- Proven ability to manage multiple projects simultaneously in a fast-paced environment.
- Excellent communication, collaboration, and stakeholder management skills.
- Detail-oriented, proactive, and passionate about creating exceptional digital customer experiences.
Work Environment
- Hybrid schedule based in New York, NY.
- Collaborative, fast-paced environment with exposure to global digital commerce initiatives.
Screening questions:
Do you now or in the future require sponsorship (e.g. H-1B)? Y/N
EEO and ADA Statement:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
[email protected]
Job Types: Contract, Full-time
Pay: $37.55 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Education:
Experience:
- Product management: 1 year (Required)
Work Location: Hybrid remote in Manhattan, NY 10001
