Test Center Administrator - Full-time

PSI Services - National, WV3.0

Full-timeEstimated: $37,000 - $55,000 a year
EducationSkillsBenefits
Summary

The Test Center Administrator (TCA) will assist with the administration of numerous tests and exams while maintaining a secure testing environment. Paid training is provided. TCA's will proctor a variety of tests while maintaining a secure testing environment and confidentiality/security of all testing materials. Ideal candidates must be vigilant, able to pay close attention to security cameras and conduct routine testing center observations to ensure safety and security measures are being followed.

We have testing centers located at the following locations:
AL BIRMINGHAM
AL HUNTSVILLE
AL MOBILE
AL MONTGOMERY
AZ PHOENIX
AZ TEMPE
AZ TUCSON
CA AGOURA HILLS
CA ANAHEIM
CA ATASCADERO
CA BAKERSFIELD
CA BURBANK
CA CARSON
CA DIAMOND BAR
CA EL MONTE
CA FAIRFIELD
CA FRESNO
CA GLENDALE
CA HAYWARD
CA LAGUNA HILLS
CA LAWNDALE
CA REDDING
CA RIVERSIDE
CA SACRAMENTO
CA SAN DIEGO
CA SAN FRANCISCO
CA SANTA CLARA
CA SANTA ROSA
CA VENTURA
CA VISALIA
CA WALNUT CREEK
CO CENTENNIAL (DENVER)
CO COLORADO SPRINGS
CO DURANGO
CO FORT COLLINS
CO GRAND JUNCTION
CO PUEBLO
CO WHEAT RIDGE (DENVER)
CT MILFORD
CT WEST HARTFORD
FL JACKSONVILLE
FL MIAMI
FL ORLANDO
FL TAMPA
GA ATLANTA
GA MACON
GA TIFTON
GA SAVANNAH
HI HONOLULU (ALA MOANA)
IA CEDAR RAPIDS
IA COUNCIL BLUFFS
IA WEST DES MOINES
ID BOISE
IL CHICAGO
IL SPRINGFIELD
IN INDIANAPOLIS
KS OVERLAND PARK
LA BATON ROUGE
LA METAIRIE (NEW ORLEANS)
LA SHREVEPORT
MA AUBURN
MA BOSTON
MA FALL RIVER
MA LAWRENCE
MA SPRINGFIELD
MD BALTIMORE
MD COLLEGE PARK
MD CROFTON
MD HAGERSTOWN
MD LANHAM
MD SALISBURY
MI DEARBORN
MI GAYLORD
MI GRAND RAPIDS - SUITE 145
MI GRAND RAPIDS - SUITE 201
MI HOLT (LANSING)
MI MARQUETTE
MI MARQUETTE PRACTICAL
MI SOUTHFIELD - SUITE 361
MN DULUTH
MN EDINA
MN MOORHEAD
MN ROCHESTER
MN WOODBURY
MS FLOWOOD
MS JACKSON
NC ASHEVILLE
NC CHARLOTTE - TYVOLA EXECUTIVE PARK
NC FAYETTEVILLE
NC GREENVILLE
NC RALEIGH
NC WILMINGTON
NC WINSTON-SALEM
ND BISMARK
NJ BRICK
NJ CHERRY HILL
NJ HAMILTON TOWNSHIP
NJ LINWOOD
NJ NEW PROVIDENCE
NJ NORTH BRUNSWICK
NJ PARAMUS
NJ PARSIPPANY
NJ SECAUCUS
NM ALBUQUERQUE - YALE
NM FARMINGTON
NM LAS CRUCES
NM ROSWELL
NM SANTA FE
NV ELKO
NV LAS VEGAS
NV RENO
NY ALBANY
NY BINGHAMTON/JOHNSON CITY
NY BUFFALO
NY FISHKILL
NY HAUPPAUGE/LONG ISLAND
NY JAMESTOWN
NY MANHATTAN
NY NEW ROCHELLE
NY PLATTSBURGH
NY QUEENS
NY ROCHESTER
NY ROME
NY SYRACUSE
NY WATERTOWN
NY WHITE PLAINS
OH AKRON
OH CAMBRIDGE
OH CINCINNATI
OH CLEVELAND
OH COLUMBUS NORTH (DUBLIN)
OH COLUMBUS SOUTH (GROVEPORT)
OH TOLEDO
OH TROY
OK MCALESTER
OK OKLAHOMA CITY
OK TULSA
OK WOODWARD
OR BAKER CITY
OR BEND
OR EUGENE
OR MEDFORD
OR PORTLAND
OR WILSONVILLE (PORTLAND AREA)
PA ALLENTOWN
PA BRISTOL
PA CRANBERRY TOWNSHIP
PA ERIE
PA GREENSBURG
PA HARRISBURG
PA KING OF PRUSSIA
PA PHILADELPHIA
PA PITTSBURGH
PA SCRANTON
RI CRANSTON (PROVIDENCE)
SC BEAUFORT
SC CHARLESTON
SC COLUMBIA
SC GREENVILLE/SPARTANBURG
SC MYRTLE BEACH
TN CHATTANOOGA
TN JACKSON, TN
TN JOHNSON CITY
TN KNOXVILLE
TN KNOXVILLE PRACTICAL
TN MEMPHIS
TN MEMPHIS PRACTICAL
TN NASHVILLE (1102 KERMIT DRIVE)
TN NASHVILLE PRACTICAL
TX ABILENE
TX AMARILLO - SOUTH KENTUCKY STREET
TX AMARILLO - TECKLA
TX ARLINGTON
TX AUSTIN - ANDERSON SQUARE
TX AUSTIN - LACOSTA CORPORATE PARK
TX CORPUS CHRISTI
TX DALLAS - ONE EMPIRE
TX DALLAS/RICHARDSON
TX EL PASO - NORTH MESA
TX EL PASO - THE ATRIUM
TX FORT WORTH
TX HARLINGEN
TX HOUSTON - NORTHWEST FREEWAY
TX HOUSTON EAST
TX HOUSTON NORTH (GREENBRIAR)
TX HOUSTON SOUTHWEST
TX LUBBOCK
TX MCALLEN - FERN AVENUE
TX MIDLAND - WESTWOOD VILLAGE
TX SAN ANTONIO - COMPUTER DRIVE
TX SAN ANTONIO - PARK TEN BLVD
TX TYLER
TX WACO
UT HURRICANE (ST. GEORGE)
UT NORTH OREM (PROVO)
UT NORTH SALT LAKE
UT SUNSET (OGDEN)
VA CHARLOTTESVILLE
VA RICHMOND
VA ROANOKE
VA VIENNA
VA VIRGINIA BEACH
WA EVERETT
WA FEDERAL WAY (SEATTLE)
WA BELLEVUE (SEATTLE)
WA OLYMPIA
WA SPOKANE
WA VANCOUVER
WA YAKIMA

Job Duties

Verifying valid government issued I.D’s and other legal documents.
Responsible for reception duties; check-in and out of testing candidates.
Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.
General office tasks to include report writing, email communications, and over the phone customer service etiquette.
Assist in training new proctors
Assist with daily test center operations to ensure a safe and secure testing environment.
Provide electronic fingerprinting services / at select locations only.

Qualifications
Mandatory: High school diploma or equivalent and cannot be currently licensed/certified in any trade.
1 full year of customer service experience
1 full year of basic computer skills
Knowledge of Microsoft applications
Ability to walk/stand for 40% of the time throughout shift
MUST be reliable and work as part of team
Posses problem solving skills and engage in analytical thinking in stressful situations
Prior proctor/teaching experience is a PLUS!

About Us

PSI has 70 years of experience with providing solutions to federal and state agencies, corporations, professional associations and certifying bodies worldwide. We offer a comprehensive solutions approach from test development to delivery to results processing which includes pre-hire employment selection, managerial assessments, licensing and certification tests, license management services and professional services.

PSI, a leader in the assessment industry, provides various solutions through its multiple business channels including talent assessments (of job-seeking candidates as well as employee development programs), licensure testing services (for government regulatory agencies), certification credentialing services (for professional associations), license management services and biometric identification authentication services. PSI offers clients various solutions to measure, assess and identify the skills, abilities, traits and identities of individuals seeking jobs, licensure, or certification credentials.

Benefits

PSI offers a competitive and comprehensive benefits package inclusive of:

Medical, Dental, Vision, Life, and Short and Long-Term Disability Insurance
Flexible Spending Accounts
401k plan with company match
Generous PTO and Holiday Pay
An Equal Opportunity Employer—M/F/D/V