CPS PA Admin Asst II

Dept of Family & Protectve Svc - Plano, TX

CPS PA Admin Asst II - The position provides administrative support to Child Protective Services Program Administrator. The position interacts routinely with Texas Department of Family & Protective Services (DFPS) staff and the general public.

Essential Job Functions:
Prepares, reviews and edits reports based on data provided by program tracking and reporting systems.
  • Handles inquiries and complaint calls, responds to questions, takes messages, and provides referral information to clients or staff.
  • Performs liaison duties between Program Administrator (PA) and district, regional, state office and administrative staff by coordinating information, scheduling meetings, etc.,
  • Coordinates the purchases and receipt and distribution of office furniture and supplies.
  • Processes incoming and outgoing mail for the Program Administrator (PA).
  • Coordinates and completes special projects and assignments involving various program related activities.
  • Maintains filing and record keeping systems.
  • Tracks and coordinates various types of inquiries and administrative actions.
  • Provides notary public services.
  • Provides guidance, back-up or training to program clerical staff and serve as an information resource to regional staff.
  • Coordinates travel arrangements and prepares appropriate vouchers and forms.
  • Performs other duties as assigned and required to maintain unit operations.
  • Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
  • Attends work regularly in accordance with agency leave policy.
Knowledge Skills Abilities:
Knowledge of office practices and administrative procedures.

Skill in using a personal computer and Microsoft office software

Ability to implement administrative procedures, to interpret rules, regulations, policies, and procedures

Skill in establishing and maintaining effective working relationships

Skill in working in an office supporting several staff members

Ability to interact with all levels of staff

Ability to work independently in a fast-paced environment

Ability to effectively handle multiple assignments in a dynamic environment

Registration or Licensure Requirements:

Initial Selection Criteria:
Graduation from high school or equivalent
  • Two years full-time administrative support, general office, clerical, secretarial or PRS experience.
Acceptable Substitutions:
  • Sixty semester hours from an accredited college or university may be substituted on a year for year basis for the required experience
***Interviewing Preference will be given to persons with DFPS/CPS experience and internal knowledge of the CPS IMPACT system and CAPPS/CAPPS financial systems.

Additional Information:
req # 430984

MOS Code:
Note: There are no direct military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty, reservists, guardsmen, and veterans are encouraged to apply. For more information, see the Texas State Auditor's Military Crosswalk here.

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.