Hotel Front Desk Agent

Hampton Inn & Suites by Hilton Lake Placid - Lake Placid, NY (30+ days ago)3.9


Want to be apart of an award winning team? Then look no further!

The Hampton Inn & Suites, Lake Placid is seeking highly motivated, self driven individuals who are interested in providing exceptional guest service to join it's Front Desk team.

OVERALL RESPONSIBILITIES: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes. Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices. Knows the location and types of available rooms as well as the activities and services of the property.

If you are interested in applying for this position please forward your resume to show contact info and indicate the position applying for.

If you do not have a resume and would like to fill out an application please email show contact info and an application will be forwarded to you.

Job Type: Full-time

EOE

Job Type: Full-time

Salary: $13.00 /hour

Experience:

  • customer service: 1 year (Preferred)

Location:

  • Lake Placid, NY (Preferred)