Spectrum - Charlotte, NC3.6

30+ days ago
This position provides support and coordination for web services applications written Java, Oracle Service bus, Perl, and .Net. Provide guidance and support in the development of web services applications including support at all system layers, including data, processing, and front-end systems. This position is responsible for resolving issues regarding operations, implementations, and system status. Research and recommend strategies for department direction on Operational Management Systems, technical interfaces, automated system solutions, and server-related topics. Provide technical expertise on complex projects and research new technology for use by department.

Actively and consistently support all efforts to simplify and enhance the customer experience
Collaborate with Project Managers, Managers, Architects, Directors, and VPs in setting strategies and tactical implementing procedures
Research new technology products and make strategy recommendations to management and leadership
Coordinate and perform routine operating system and application reconciliations maintenance, including backup and recovery processes for applications and databases
Develop plan for business continuity, including monitoring system utilization/performance for capacity planning purposes
Act as a technical expert to provide technical support and software upgrades for applications
Design and configure customer-based systems and applications; provide guidance to database administrators in the configuration, tuning and maintenance of databases
Design disaster recovery plans
Assist in troubleshooting application, networking and operating systems problems
Manage relationships with hardware and software vendors
Work with Developers, Architects, System Administrators and Software Analysts as needed

Skills/Abilities and Knowledge
Ability to read, write, speak and understand the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
A general working understanding of infrastructure technologies and concepts is preferred
Ability to demonstrate lateral thinking required to solve complex technical problems
Demonstrated knowledge in network design, network architecture, protocols and network topology
Demonstrated knowledge in TCP/IP and the OSI Model
Demonstrated knowledge of network devices and basic network appliances
Demonstrated knowledge of network designing software, such as Visio
Demonstrated knowledge of at least two application server platforms (WebLogic, WebSphere, Tomcat, JBOSS, etc.)
Demonstrated knowledge of at least three development languages (Java, C/C++, ObjectiveC, Perl, Python, ASP/.Net, etc.)
Demonstrated knowledge of at least three development or test automation tools (ANT, Maven, Hudson/Jenkins, JUnit, JMeter, etc.)
Demonstrated knowledge of at least three development frameworks (Struts, Spring MVC, Spring Security, JQuery, AXIS 2.0, etc.)
Ability to perform duties in a very fast pace environment and ability to learn new technology quickly

BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

8 plus years experience designing or configuring systems and/or applications
4 plus years Relational Database Design and Maintenance
2 plus years Web Services Developement and Maintenance
Experience working in Telecommunications industry a plus
Technology agnostic and experience working with multiple technology stacks

Office environment