HIO Project Management Office Director

State of Colorado Job Opportunities - Denver, CO3.5

30+ days ago
Department Information

Health Information Office

Make a difference-Join HCPF by improving health care access and outcomes for the people we serve while demonstrating stewardship of financial resources.

The Department of Health Care Policy and Financing (Department) offers a competitive benefits package to include the Public Employees Retirement Account (PERA), 401k/457, health/dental insurance options, 10 holidays, accrual of paid sick and vacation/annual time. The Department is also centrally located; offers affordable ECO passes; has a fitness center on-site; and a variety of discounts on services and products are available to state employees through the State of Colorado's Work-Life Employment Discount Program. The Department also encourages employees to take advantage of advanced education and offers reduced college tuition through CSU Global for their employees. This Department is a "Tobacco Free Workplace". http://www.colorado.gov/hcpf

The Health Information Office develops, implements, and maintains the Department's Health Information Technology (Health IT) and related Information Technology (IT) infrastructure, while coordinating with the Governor's Office of Information Technology and other stakeholders on HIT and IT projects that impact the Department. Major responsibilities of the Health Information Office include enhancing and maintaining the Department's health care claims payment system (Medicaid Management Information System or MMIS) and client eligibility system (Colorado Benefits Management System or CBMS) by developing requirements documentation, reviewing detailed system design approaches, proposing systems solutions to program staff and implementing systems solutions to support Department initiatives. In addition to aligning the Department's infrastructure, this Office creates a foundation for emerging Health IT solutions that will be necessary to implement the Department's transformational vision for the future of Medicaid.

Within HIO, the project management team provides process and project coordination and manages risks, timelines, resources, communication, change management, and meeting leadership and acts as a bridge between the Department offices, vendors, and stakeholders to streamline project processes and timelines. The team is responsible for the management of projects for implementing and enhancing the MMIS and CBMS by developing requirements documentation, reviewing detailed system design approaches, proposing systems solutions to program staff and implementing systems solutions to support Department policies, and communicating project metrics to ensure successful project implementation. The team works with Department policy staff, programmers, testing staff, business and operations analysts, vendors, providers, and stakeholders to ensure the internal and external project deadlines are met by creating project work plans to track activities, tasks, risks, issues, accomplishments, and schedules.

Description of Job
The HIO Project Management Office (PMO) Division Director provides strategic leadership and direction to support the PMO's key objectives and ensures all projects administered by the PMO adhere to the established framework standards and ensures best practices and approaches for program and project management are followed.

The PMO Division Director is responsible for the continuous improvement of the governance frameworks, project delivery practices, tools, reporting metrics, and results, as well as the continued leadership, growth and retention of a team of Project Management Professionals (PMPs) and Project Management Assistants (PMAs). Additionally, the PMO Director is responsible for developing relationships across the Department by participating in Department-wide projects when applicable, and developing staff to do excellent work effectively across multiple business units by delivering exceptional, consistent, professional project management results.

This position requires a solid understanding of project management principals' best practices and project delivery methodologies, and a demonstrated ability to manage people and projects in addition to developing relationships with Executive Management to instill confidence in the PMO.

Key responsibilities include:
Managing project management Supervisor, various systems assigned project managers and project managers assistants.
Provide a Center of Excellence (a team that provides leadership, best practices, research, support and/or training for a focus area) for Project Management, Change Management and Risk Management. Supporting the development of project management and process improvement skills in HIO and adherence to best practices.
Maintain and own an effective Program Management process within cross functional initiatives and projects managed throughout their lifecycle.
Use project and program management tools, executive and project dashboards, reporting and analytics to ensure predictable project success and outcomes. Provide a single source of verified information on all project status across the Department.
Track, monitor and actively support the management of cross functional initiatives, projects, risks, issues and dependencies.
Develop and maintain processes to support and monitor the efficient and effective initiation, planning and delivery of change management.
Regularly undertake impartial assessments of key projects/initiatives to proactively identify risks and issues and report metrics to HIO and Department leadership on a consistent basis.
Provide facilitation of complex workshops with senior level attendees, including reporting to the Department's Executive Committee regarding project status on a recurring basis.
Lead, manage and mentor internal and external project managers, ensuring each has the tools and knowledge needed to be successful.
Create, lead, and direct the Request for Proposals (RFPs) and related federal funding requests via collaboration with Department staff, perform detailed writing and design with subject matter experts, and through identifying Department goals with senior executive leadership.
Managing individual staff members and providing feedback, guidance, and creating developmental plans and employee recognition processes.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Education and Experience:
Bachelor's degree from an accredited institution in a field of study related to the work assignment. Six years of professional experience in an occupational field related to the work assigned to the position, two of which must have included experience with public or business administration, establishing goals and objectives, as well as developing and managing a budget to achieve program goals and objectives. Two years' experience managing a team (more than 3 staff) of direct reports.

Additional appropriate experience will substitute for the degree requirement on a year-for-year basis.
Additional appropriate education will substitute for the required general experience on a year-for-year basis, but not the two years of specific experience.


  • Professional experience working as an project leader for a health plan or health care provider.
  • Experience with program development involving complex problem resolution.
  • Prior experience working with diverse stakeholders or managing stakeholder relations.
  • Ability to set and prioritize workload, develop a work plan with tasks, time frames, milestones, resources, and dependencies.
  • Strong communication skills, verbal and written.
  • Ability to be self-motivated and self-directed, while possessing the ability to work in a team environment.
DEFINITION OF PROFESSIONAL EXPERIENCE: Work that involves exercising discretion, analytical skill, judgment, and personal accountability, and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods.

1. All positions at HCPF are security sensitive positions and require that the individuals undergo a criminal record background check as a condition of employment.

2. Employees who have been disciplinarily terminated, resigned in lieu of disciplinary termination, or negotiated their termination from the State of Colorado must disclose this information on the application.

Appeal Rights:
If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State

Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb.

A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

Address Confidentiality Program:
If you are covered by the Address Confidentiality Program, CRS 24-21-201 through 24-21-214, please notify the HR office or analyst listed on this announcement so that you are provided the appropriate time extension for notifications provided by U.S. mail. The extension allowed under this program applies only to U.S. mail notifications that include a deadline of 10 days or less.

Applications will be reviewed to determine if you meet the minimum qualification for the position. If it is determined that you meet the minimum qualifications, your application will also be used as part of the comparative analysis process to identify a top group for further consideration. Be sure your application specifically addresses the requirements as listed in the minimum qualifications. Address your specialized experience, work products, and accomplishments as they relate to the position duties and minimum and preferred qualifications. Attach additional pages if necessary to fully explain your experience and accomplishments.

Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.

Technical Help:
If you experience difficulty in uploading or attaching documents to your online application, call NEOGOV technical support at 877-204-4442 anytime between 6:00 a.m.-6:00 p.m. (Pacific Time). Failure to submit properly completed documents by the closing date of this announcement will result in your application being rejected.