Sr Business Analyst - Charlotte

TIAA - Charlotte, NC3.7

30+ days agoFull-time
Job Description

As long as there are people who make the world a better place, we'll keep making a difference for them. Since 1918, it has been TIAA's mission to serve those who serve others. It is this mission and the values we embrace that make us a different kind of financial services organization.

When you work here at TIAA, you're not just in it for yourself. You are part of something bigger. A collective mission to make a difference - a collective mission we make our own.

To be difference makers.

For more information about TIAA, visit our website.

The TIAA life insurance and annuity Sr Business Analyst act as the liaison between business stakeholders, subject matter experts, IT, legal, compliance and other internal and external business partners to understand strategic and compliance needs. The business analyst should have an understanding of business processes to champion the collection, documentation, analytics, communication, validation and implementation of

solutions that support strategic and discretionary efforts.

Accurate translation of business needs into requirements that are understood by all stakeholders

Achieve consensus across stakeholders by driving clarity around needs, findings, gaps and mitigation measures

Define, validate, recommend and deliver solutions that meet business needs/goals/objectives/budget

Establish excellent communications across stakeholder domains

Collect and Document

Elicit and document business requirements, risks and priorities to establish a clear understanding of the stakeholders’ business processes and environment in support of solution development

Document environmental knowledge and leverage existing knowledge repositories

Ensure the traceability of individual requirements and adherence to the defined requirements management process

Research other internal / external approaches to solution design for similar business needs / requirements

Analyze and Communicate

Analyze/interpret business requirements and perform current/target/gap/impact analyses

Articulate business needs, gaps, impacts across all areas and proposals to close gaps

Validate that the proposed/designed solution(s) and associated testing approach will support meeting the articulated business requirements

Prepare documents such as expected benefits, gap analysis, use cases, models, current and proposes process, workflows, data flows, implementation plans and end user guides in accordance with standards and methodologies

Manage issues, scope and impact

Identify/escalate and/or manage conflicts, issues and changes in order to appropriately manage scope

Achieve consensus on scope changes and achieve signoff by all stakeholders

Investigate, evaluate and support prioritization of client requests for new or existing solutions

Define business criteria for prioritization, and other key decisions (e.g., product evaluation or build vs. buy decisions)

Minimum Requirements:
Bachelor’s degree
Minimum of Three years experience as Business Analyst in the Financial Services industry

Successful candidate will have:
Superior relationship management skills
Superior problem solving capabilities
Excellent written and verbal communication skills
Excellent organizational skills
Excellent Analytical skills
Excellent negotiation skills

Desired Qualifications:
Solid understanding of the SDLC and Agile methodologies
Understanding life insurance and after tax annuity products and administration
Competency in Business Analysis (CCBA) or Certified Business Analyst Professional (CBAP)
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This organization is an equal employment opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, this organization expressly prohibits discrimination, harassment, and retaliation on the basis of race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy (including childbirth, breastfeeding or related medical conditions where applicable), sexual orientation, gender, gender identity, gender expression, transgender, marital status, national origin, ancestry, physical or mental disability, requesting a reasonable accommodation based on mental or physical disability, medical condition (as defined by applicable law), genetic history and information, citizenship status, military or veteran status, or any other status protected by federal, state, or local law or ordinance or regulation (collectively referred to here as “protected characteristics”).

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