Manager II

Health & Human Services Comm - Houston, TX (30+ days ago)3.5


Manager II Under the direction of the Regional Director or designee, coordinates and supervises the activities of a Long Term Care Regulatory team of members representing the following disciplines: nursing, nutrition, social work, and Qualified Intellectual Disabilities Professional, and administrative/technical support. Coordinates survey activities, investigation of complaints and licensure inspections. Participates in making punitive action decisions. Work includes administrative and technical support, scheduling consultation, quality assurance, and evaluating performance of team members. Works cooperatively in scheduling, developing policy and meeting the goals of the unit with other team leaders.

Essential Job Functions:
Essential Job Functions: Supervises unit/staff including planning work schedules, monitoring output, and ensuring compliance with policies and procedures. Evaluates program, procedures, or processes for effectiveness through review (for example, reviews statistics, reports, operations, findings, case readings, surveys, quality assurance activities, performance measures, best practices) and reports results or makes recommendations to resolve issues or improve performance. Tracks, monitors, plans, coordinates, or schedules activities on a complex level to ensure deadlines or requirements are met. Serves a liaison for assigned area on complex issues with agency staff or outside entities. Plans, participates in, and monitors staff training. Selects, manages, and develops staff through conferences, mentoring, training, and performance appraisal. Testifies at hearings or in court proceedings to provide information regarding policy/procedures, history, findings, or activities. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Knowledge Skills Abilities:
Knowledge, Skills, and Abilities: Experience in a Long Term Care Regulatory program related to Intermediate Care Facilities (ICF/IID/RC). Experience performing supervisory, managerial, or professional work. Experience developing guidelines, procedures, rules, and regulations. Experience monitoring compliance with policies and procedures. Knowledge of and ability to interpret local, state, and federal laws and regulations relevant to program area. Ability to work as a member of a management team. Ability to organize workloads and set priorities to meet deadlines. Ability to coach employees to develop their capabilities including providing encouragement and training to improve job performance.

Registration or Licensure Requirements:
Registrations, Licensure, Requirements or Certifications: Experience in the management of a business function, division, or department relevant to the assignment. Graduation from an accredited four-year college or university with major course work in a field relevant to the assignment is generally preferred. Experience and education may be substituted for one another. Must successfully complete state and federal training and become qualified to conduct surveys independently in the ICF/IID program within the first 12 months.

Initial Selection Criteria:
Initial Screening Criteria: Experience in a Long Term Care Regulatory program related to Intermediate Care Facilities (ICF/IID/RC). Minimum of 2 years experience performing supervisory, managerial, or professional work Experience performing supervisory, managerial, or professional work. Experience monitoring compliance with policies and procedures. Experience planning, implementing, coordinating, monitoring, and evaluating policies and procedures. Experience developing and/or approving schedules, priorities, and standards for achieving goals.

Additional Information:
Must be able to work hours other than 8 AM to 5 PM, Monday through Friday, as necessary. Ability to travel occasionally (i.e., quarterly) for activities such as out-of-town meetings or training sessions. The interview process for this position may include a written exercise. In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. Must be willing to be available by phone and/or email to respond to high profile requests, and provide responses to the needs of staff and management. If you need assistance completing the on-line application, contact the CAPPS service center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview. All applicants must pass a fingerprint criminal background check. HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work. I-9 Form - Click here to download the I-9 form. req#384405

MOS Code:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include13A, 25A, 34A, 350F, 351L, 352N, 352S, 35D, 35E, 37A, 37X, 59A, 65X, 67J, 70A, 70B, 70D, 70E, 70F, 70H, 71E, 00J, 00K, 00L, 00P, 00R, 00T, 00X, 00Z, 111X, 112X, 114X, 615X, 612X, 648X, 611X, 321X, 632X, 631X, 641X, 990, 01, 19, 20, 70, 74, 76, 82, 90, CMO10, MED10, MED12, MGT10, MGT13, MGT14, MGT15, MGT17, OAR12, OAR14, 8891, 0202, 0203, 0204, 0205, 0206, 0207, 0210, 0302, 0307, 0520, 0640, 0802, 1802, 2602, 5950, 6502. 7202, 7208, 7210, 7220, 7315, 8U000, 9G100, 16GX, 41AX, 86MO and 86PO
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.