Administrative Associate 2 (Durham County) - Temporary Solutions

State of North Carolina - Durham County, NC3.6

NOTE: If you are a current NC State Government employee, you will not be considered for a temporary assignment. Temporary Solutions cannot accommodate dual employment.

Individuals hired into a temporary State job must be fully qualified for the job. OSHR supports the Governor's Job Ready initiative and seeks to expand a temporary's skill set to enhance their qualifications for State government and private sector jobs. Exposure to an agency's culture, process, procedures and potential learning opportunities can provide valuable experience to those who may ultimately seek permanent employment with the state.

This temporary position is located in Durham - Durham County. There are no leave or retirement benefits offered. Visit for employment information.

Hourly Rate of Pay: $7.25 - $15.60 (Based on education and/or years of relevant work experience reflected on the application)

This temporary position will be assigned to the Department of Public Safety - Division of Juvenile Justice/CS - District 14. Position provides clerical support to the District 14 Court Services office and assists with the administrative functions of the office as needed. Position requires effective and professional interactions with the general public, in both office and telephone settings to direct them to the appropriate individuals/resources. Direct incoming phone calls to the appropriate personnel in a prompt manner. This position requires data entry and reporting from NC-JOIN and other electronic resources. Position also involves maintaining inventory of supplies and equipment, ordering supplies, maintaining equipment and typing letters and reports, sorting and delivering office mail. Work involves providing assistance to staff, service recipients, other organization units and the public in resolving problems or inquiries. Duties include managing appointments/schedules. assisting staff with the use of computers. Work requires knowledge of the office policies and procedures in order to communicate or process information or documents involving the program functions and services to access office systems for information and to prepare documents and reports.

Knowledge, Skills and Abilities / Competencies [NOTE: Qualified applicants must meet and CLEARLY reflect on their application training and experience and all knowledge, skills, abilities and any experience or competencies specified in the supplemental question(s) to be considered.]
  • Excellent computer skills including proficiency inf MS Office applications (Word, Excel, Access and PowerPoint)
  • Working knowledge of office practices and procedures and the ability to apply in problem-solving and responding to questions and inquiries
  • Ability to record, compile, summarize and perform basic analysis of narrative and numerical materials
  • Ability to schedule and coordinate a variety of appointments, meetings and/or conferences
  • Ability to follow verbal and written instructions, communicate effectively in person and by telephone
  • Ability to greet the public and manage demanding situations with diplomacy
  • Demonstrated skills using proper grammar, spelling and punctuation
  • Ability to work independently
  • Ability to learn and apply departmental rules and regulations
  • Ability to use good judgment in coordinating and monitoring office procedures and workflow

Minimum Education and Experience Requirements High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.