Parking Officer - Hourly (2)
Date Posted:January 10, 2019 Closing Date:
Open until filled
CSUEU (Unit 2, 5, 7, 9)
Link to Apply Online:
Campus Employment Homepage:
Description:PURPOSE OF POSITION:
Under general supervision, the Parking Services Officer patrols parking lots and parking areas, enforcing CSUSM parking regulations by issuing citations for improper parking or for other standing violations involving vehicles parked at CSUSM and University leased off-site locations.
The Parking Services Officer conducts enforcement of the parking lots, parking areas on campus, and University leased off-site locations; assists in the collection and deposit of the cash and coin from daily permit machines and meters; checks parked cars to insure that they bear proper parking permits or are otherwise legally parked; assists with parking logistics as they relate to special events.
1. Conducts Parking Compliance 65%
2. Performs Daily Field Operations and Special Event Preparation 30%
3. Administrative Functions 5%
LIST OF DUTIES FOR EACH MAJOR RESPONSIBILITY:
1. Conducts Parking Compliance:
- Performs parking compliance assignments and daily field operations in parking lots and parking areas at various times during assigned shifts and enforces CSUSM parking rules and regulations;
- Conducts parking enforcement by foot and issues parking citations for improper parking or for other standing violations involving CSUSM parked vehicles;
- Responsible for accurate citation entry/issuance and for all parking reports and documents;
- Appears in court to defend parking citations as needed;
- Operates a two-way radio as a matter of personal safety, keeping University Police Dispatch aware of officer tasks and location at all times during assigned shift;
2. Performs Daily Field Operations and Special Event Preparation:
3. Administrative Functions:
- Clearly and accurately disseminates pertinent information and technical assistance regarding parking and/or the pay stations and meters;
- Provides optimum customer service using tact, courtesy, respect, self-control, patience and discretion during all interactions with internal and external customers;
- Observes, investigates, and acts to resolve potentially hazardous parking conditions; makes recommendations to improve parking operations and parking lot/field conditions;
- Assists with placement of traffic control devices to facilitate traffic flow; directs vehicle and pedestrian traffic as needed;
- Responds to parking field complaints, concerns, or suggestions;
- Provides directions to campus community and visitors to various locations on campus;
- Assists with creating parking signs, including event signs;
- Assists with special events set-up and take-down of appropriate parking directional signs as they relate to the special event and monitor parking event traffic as necessary.
REQUIREMENTS OF POSITION:
- Prepares various clear, concise, and legible documents, and other parking reports;
- Drafts parking proposals that relate to parking compliance, roadways, and parking lots;
- Prepares incident reports as they pertain to parking matters.
- Assists with additional special projects as needed;
- Attends trainings as requested and/or directed.
1. List education and experience required
- High School Diploma or equivalent plus three to six months of related experience; or the equivalent combination of education and experience.
- Valid California driver’s license is required by time of appointment.
- Successful completion of background investigation including DMV check (to ensure the incumbent has a safe and responsible driving record; will be driving state vehicles) and DOJ/FBI fingerprint check.
- Incumbent must satisfactorily complete the University Defensive Driving Training Certificate program within one (1) week from date of appointment.
- Must successfully meet and pass a pre-employment medical examination and drug screen.
2. List knowledge, skills, and abilities required for this position.
- Ability to understand and carry out oral and written instructions.
- Ability to read, write and perform arithmetic computations at a level appropriate to the duties of the position;
- Ability to learn and enforce parking regulations.
- Ability to observe and recall details and incidents.
- Ability to understand and use 10 and 11 codes.
- Ability to properly use FCC regulated police hand held radio.
- Ability to operate parking-related equipment and automated citation writing equipment;
- Ability to prepare clear, concise, and written instructions.
- Ability to establish and maintain a cooperative working relationship with others within and outside of the work group.
- Must have excellent customer service, interpersonal, written and oral communication skills as well as a demonstrated commitment to the principles of diversity and multiculturalism;
- Must be able to work independently and exercise good judgment and discretion to solve problems and address situations;
- Ability to handle sensitive situations with tact and confidentiality;
- Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations;
- Establish and maintain cooperative working relationships with students, faculty, staff, and general public; must be able to consistently interact with the campus community in a tactful and cooperative manner.
3. List machines, tools, equipment, and motor vehicles used in the performance of the duties
- Must be computer literate (electronic mail, word, and spreadsheet applications in a PC windows environment).
- Must be able to use the following: two-way radio, telephone including cell phone, automated cite writers.
- State Vehicles include but are not limited to: State issued “E” plate vehicles, including vans, trucks, bicycles, and electric carts.
- Automated Citation Handheld Writers or other automated citation writers.
4. Unique working conditions
- Required working outdoors in a variety of climates.
- Majority of the time will be patrolling outdoors on foot or state issued vehicle.
- Required to work various rotating shifts and assigned to various daily field operations.
- Ability to lift and move various parking equipment up to 50lbs., ie. Cones, A-frames, pedestrian rails, etc.
- The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment – General Reporter.