The Bureau of Systems Strengthening and Access (BSSA) within the Mental Health Division of the New York City Department of Health and Mental Hygiene drives innovation and scalable solutions in behavioral health policy, practice and research in support of new and existing initiatives. In addition, BSSA works to enhance the ability of the Division to respond to, and lead, substantial changes in the delivery, payment, and policy environment surrounding mental health care services; and promote community ties and mental health resilience throughout the City of New York.
The Office of Community Resilience is responsible for expanding mental health responder capacity within New York City and developing and maintain systems for activation and deployment in cases of urgent need, natural disasters, etc. The office also leads on several strategies to promote community ties and resilience as sources of mental health, such as leading a city-wide effort to implement Mental Health First Aid (MHFA) which has been expanded under THRIVE NYC.
The Mental Health First Aid (MHFA) initiative is a groundbreaking public education program that teaches the skills needed to identify, understand, and respond to signs of mental health and substance abuse challenges and crises. As one of the key ThriveNYC initiatives, New York City has committed to training 250,000 New Yorkers in MHFA. To reach this goal, substantial outreach and engagement work is needed to make sure MHFA reaches a wide demographic across New York City.
DOHMH and the Mayor?s Community Affairs Unit are looking to hire a team of Outreach Coordinators to support the successful implementation of ThriveNYC?s Mental Health First Aid Training commitment. These individuals will be responsible for aiding in accomplishing goals of the office which are to conduct outreach efforts to community organizations and other community stakeholders. They will also coordinate the logistics for all trainings conducted throughout New York City and across city agencies by MHFA trainers.
Reporting to the Operations Manager, the Outreach Coordinator will:
- Conduct community outreach at partner organizations and community-settings to recruit participants for Mental Health First Aid Training.
- Schedule Community training coordination of the Mental Health First Aid trainings to meet monthly targets.
- Coordinates with appropriate community-based staff and host sites for delivery date and time of materials resources.
- Troubleshoot and resolve issues that arise with community organizations.
- Manage all on-site and field resources for trainings, workshops and informational sessions.
- Provide additional supports to instructors for training implementation.
- Manage training calendar and provide event set up prior to trainings.
- Manage post training task including: managing inventory, evaluation submissions, data entry and related tasks.
- Responsible for providing support for data collection, data entry, and data cleaning.
Minimum Qual Requirements
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
- Experience with Community-based outreach
- Effective communication and organization skills
-Experience working on outreach campaigns
-Experience with managing materials, inventory, and records
-Proficient knowledge of Excel and data entry
-Ability to multi-task in a fast paced environment.
**IMPORTANT NOTES TO ALL CANDIDATES:
Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as: ?
A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver?s license. ?
Proof of Education according to the education requirements of the civil service title. ?
Current Resume ?
Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)
Additional documentation may be required to evaluate your qualification as outlined in this posting?s ?Minimum Qualification Requirements? section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.
If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.
The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Working with the DOHMH qualifies you as a public service employee and you may be able to take advantage of this program while working full-time and meeting the program?s other requirements.
Please visit the Public Service Loan Forgiveness Program site to view the eligibility requirements:
Apply online with a cover letter to https://a127-jobs.nyc.gov/. In the Job ID search bar, enter: job ID number # 291267.
We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
Citywide (travel may be required)
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.