Operations Manager - South Carolina

Magic One - Greenville, SC (30+ days ago)3.4


Magic One is a company that was founded with the mission of providing the most comprehensive automotive reconditioning solutions to our customers based on unmatched quality, consistency, and professionalism.

As an Operations Manager you will be responsible for managing the daily automotive reconditioning and detail operations at our client sites. This role supports and develops Technicians, and their routes while overseeing quality of work performed. Operations Managers coordinate with technicians, account managers, customer managers, and customers to ensure all needs are being met.

Responsibilities and Duties

Develop all accounts including, but not limited to auto dealerships, rentals, and retail opportunities
Maximize production in current accounts
Maintain and develop account relationships with dealership management and personnel
Implement and enforce consistent quality control procedures and perform quality control checks at all accounts on a regular basis
Be proactive in identifying and resolving problems and motivating employees
Manage manpower with respect to heavy workloads and demands
Conduct technician meetings
Perform tech vehicle and equipment inspections
Coordinate all technicians’ time off, ensuring accounts are serviced
Provide guidance to the development of field technicians
Ensure all established costs and quality commitments are met
Review production and operating reports and direct the resolution of operational issues
Ensure all paperwork, daily/weekly/monthly numbers, invoice procedures and call–in numbers, etc., are completed on a timely basis
Ensure all assigned technicians are aware of and comply with company and customer policies, procedures, and regulations
Basic Qualifications

Bachelors degree or four years of relevant experience will be considered in lieu of a degree
At least one year of management or supervisory experience
Desired Qualifications

At least one year of automotive reconditioning and/or detailing experience
At least one year of automotive dealership experience
Specific Qualifications

Must be at least 21 years old
Able to lift up to 25 pounds
Ability to sit, bend, squat, and hold various positions for long periods of time
Successfully complete pre-employment drug test, and background screening
Valid driver’s license