Patient Service Rep

University Physicians' Association, Inc. - Knoxville, TN (30+ days ago)2.8


University Physicians' Association is seeking qualified applicants for Patient Service Representative for office in West Knoxville.

Job duties include:
Greet patients in friendly and timely manner
Ensure that patients complete necessary forms required for the electronic health record and billing office
Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
Ensures good patient flow through practice by timely processing of patients as they arrive at front office
Answer patient inquiries regarding patient registration information or billing questions
Refers patient inquiries regarding medical care or treatment to medical assistant or physician
Schedules patients with appropriate physician
Document scanning into electronic health record
Other duties as assigned
Qualifications
Must have at least 6 months-1 year of previous medical office experience.