Patient Service Rep

University Physicians' Association, Inc. - Knoxville, TN2.8

30+ days ago
University Physicians' Association is seeking qualified applicants for Patient Service Representative for office in West Knoxville.

Job duties include:
  • Greet patients in friendly and timely manner
  • Ensure that patients complete necessary forms required for the electronic health record and billing office
  • Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
  • Ensures good patient flow through practice by timely processing of patients as they arrive at front office
  • Answer patient inquiries regarding patient registration information or billing questions
  • Refers patient inquiries regarding medical care or treatment to medical assistant or physician
  • Schedules patients with appropriate physician
  • Document scanning into electronic health record
  • Other duties as assigned


Must have at least 6 months-1 year of previous medical office experience.