Medical Assistant (MA) - Podiatry

Gundersen Health System - La Crosse, WI (30+ days ago)3.9


This position requires certification through the American Association of Medical Assistants (AAMA) as a Certified Medical Assistant (CMA) or the National Healthcareer Association as a Certified Clinical Medical Assistant (CCMA) or National Center for Competency Testing as a National Certified Medical Assistant (NCMA).

The Medical Assistant functions as an advocate to the patient while working within the Medical Assistant Scope of Practice and under the direction and supervision of the provider/clinician or Registered Nurse. They assist in meeting the individual and age- specific needs of the patients and families/significant others. This responsibility includes the provisions of compassionate, safe and competent direct patient care as delegated by the provider or Registered Nurse. They provide daily organizational support for the provider and team. They use effective and authentic communication skills while interacting with patients, families/significant others and all members of the healthcare team.

Job Responsibilities

  • Demonstrates professional accountability by maintaining skill competency in the following:
    • Rooms the patient and obtains and documents vital signs, chief complaint and history; reviews and documents medication history, including discrepancies;
    • Administers and documents treatments;
    • Assists the provider/RN in performing and documenting tests and procedures;
    • Verifies new and refill prescriptions; contacts pharmacies;
    • Uses the electronic medical record proficiently; transmits information electronically;
    • Gathers and documents objective information during phone interactions and shares with provider and/or RN, who determines care;
    • Maintains sterile technique, body substance isolation and infection control precautions when required;
    • Incorporates and documents patient/family readiness to learn when reinforcing teaching initiated by the provider and/or RN; and
    • Demonstrates respect for every individual's culture by providing culturally competent care.
  • Contributes to the success of the team through participation in staff meetings, quality improvement activities, team-building exercises, etc.

  • Promotes a healing environment for patients, families and co-workers.

  • Professional and Organizational Responsibilities: Maintains competency and contributes to the Gundersen Health System mission and strategic plan.

  • Performs other job-related responsibilities as required.

  • Scope of the Job

    Age Specific Population Served
    Adolescent (13 - 17 years)
    Infant (less than 1 year)
    Unit/Department Specific
    Geriatric (65 years & older)
    Adult (18 - 64 years)
    Pediatric (1 - 12 years)

    OSHA Category
    Category I - All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and/or other potentially infectious materials.

    Position Qualifications

    Education and Experience:

    Required
    High School Diploma or equivalency

    Desired
    High School Diploma or equivalency + a graduate of a Medical Assistant Program

    Work Experience:

    Required
    No experience required.

    Desired
    6 months experience in a healthcare setting.

    Skills:

    Required
    Ability to...

    Computer Systems/Software/Applications
    operate computer

    Computer Systems/Software/Applications
    patient record systems

    Communication
    communicate with ease on a professional level

    Communication
    answer telephone inquiries timely and effectively

    General - All Positions
    use listening skills to identify important information in oral communication

    General - All Positions
    provide excellent customer service to people both inside and outside the organization

    General - All Positions
    perceive and respond sensitively to the needs of others

    General - All Positions
    have professional attitude in regard to motivation, cooperation, flexibility, confidentiality, ethics and personal development

    General - All Positions
    work cooperatively with a wide variety of people

    Leadership
    legal and regulatory standards

    Leadership
    plan, organize, execute assignments to meet deadlines

    Leadership
    use effective time management

    Leadership
    reach sound logical conclusions based on information at hand; good judgment

    Leadership
    work independently: self-disciplined

    Reasoning/Decision Making
    be flexible

    Reasoning/Decision Making
    be professional, honest and have personal integrity

    Reasoning/Decision Making
    develop new skills and keep abreast of new knowledge

    Reasoning/Decision Making
    have positive attitude

    Reasoning/Decision Making
    appreciate people whose values, goals, and cultures are different from your own

    Desired
    Ability to...

    License and Certifications

    Required
    Current certification through the American Association of Medical Assistants (AAMA) as a Certified Medical Assistant (CMA) or the National Healthcareer Association as a Certified Clinical Medical Assistant (CCMA) or National Center for Competency Testing as a National Certified Medical Assistant (NCMA). and
    Some departments may require additional certifications (for example if the Medical Assistant is working with a Chiropractor they would need a Chiropractic Technician Certification). and
    Current American Heart Association (AHA) Healthcare Provider CPR certification; Heart Saver, Rescue and Military training network CPR; or the American Red Cross CPR certification (CPR) except Citizen and Animal classes and
    This position is credentialed by the Credentialing Services Department.

    Desired

    Physical Requirements/Demands of the Position

    Sitting
    Frequently (34-66% or 5.5 hours)

    Static Standing
    Continually (67-100% or 8 hours)

    Walking/Standing
    Continually (67-100% or 8 hours)

    Driving

    Stooping/Bending
    Occasionally (6-33% or 3 hours)

    Squatting
    Occasionally (6-33% or 3 hours)

    Kneeling/Half Kneel
    Occasionally (6-33% or 3 hours)

    Climbing Stair
    Occasionally (6-33% or 3 hours)

    Climbing Ladder

    Reaching - Shoulder Level
    Continually (67-100% or 8 hours)

    Reaching - Below Shoulder
    Continually (67-100% or 8 hours)

    Reaching - Above Shoulder
    Continually (67-100% or 8 hours)

    Repetitive Actions - Pinch Forces
    Frequently (34-66% or 5.5 hours)
    Pounds of force: 0-25

    Repetitive Actions - Grip Forces
    Frequently (34-66% or 5.5 hours)
    Pounds of force: 0-25

    Repetitive Actions - Fine Manipulation
    Continually (67-100% or 8 hours)

    Balance - Right Leg
    Occasionally (6-33% or 3 hours)

    Balance - Left Leg
    Occasionally (6-33% or 3 hours)

    Lifting - Floor to Waist

    Number of lbs:

    Lifting - Waist to Overhead

    Number of lbs:

    Lifting - Other
    Occasionally (6-33% or 3 hours)
    Number of lbs: 0-25

    Carrying - Long Carry (>50 feet)

    Number of lbs:

    Carrying - Short Carry
    Occasionally (6-33% or 3 hours)
    Number of lbs: 0-25

    Carrying - Right Carry

    Number of lbs:

    Carrying - Left Carry

    Number of lbs:

    Carrying - Push/Pull (Static Force)
    Occasionally (6-33% or 3 hours)
    Number of lbs: 0-25

    Other:

    Number of lbs:

    Environmental Conditions

    Exposed to infectious diseases.

    Medical Assistant (MA) - Podiatry Equal Opportunity Employer