Overview:
St. Luke’s Health System in Boise is seeking a Change Management Business Partner to join our Operational and Clinical Integration Excellence team.
Position Summary
The Operational and Clinical Integration Excellence (OCIE) Department is designed to support the identification and delivery of the highest priority initiatives across the organization aligned to the mission, vision and strategic objectives of St. Luke’s. The OCIE is responsible for the maturity and development of the capabilities delivered through the core competencies of:
Portfolio management: provides system oversight of portfolio activities including monitoring and benefit realization across all initiatives
Centralized intake: facilitates review of organizational initiatives anchored to clear and established priority, urgency and value criteria
Portfolio delivery: designs, plans and supports execution of transformational and brand experience initiatives
Change management and program communication
Decision support: provides performance data to support timely, data driven decision making
The OCIE Business Partner- Change Management serves as a strategic partner to portfolio managers, business sponsors and leaders to support effective execution and adoption of key initiatives. The OCIE Business Partner- Change Management collaborates with internal stakeholders and Subject Matter Experts (SMEs) to identify change management needs for OCIE initiatives. They develop and manage change management plans that are relevant, valid, and appropriate for the target audience and perform quality reviews of strategic and tactical change deliverables. In addition, they develop and implement change management strategies, interventions and tools to support internal initiatives, partnering directly with project teams and leaders to integrate change management into the way we deliver work.
Responsibilities:
Develop, implement, and iterate the organization’s framework for one or more of the following: governance, portfolio management, benefits realization standards, and communication/change management.
Provide consultative services across all areas of the organization with one or more of the following focuses: to improve performance within governance, portfolio management, assess/monitor the risk of portfolio programs, and communication/change management.
Assess and recommend corrective actions to address performance gaps (scope, schedule, budget, risk) for high impact project and programs.
Leads through influence to create meaningful change throughout the organization.
Supports and maximizes the business units’ operational and strategic performance delivering services that ensure high level customer service. Builds strong rapport and trust with stakeholders and cross functional teams to achieve the credibility to enable challenging discussions around performance.
Develops solutions to complex problems, requiring a high degree of acumen and understanding of the business.
Provides ongoing education for front-line leaders and business unit leadership, helping to build business acumen.
Works with leaders to identify standard risk assessment policies and interfaces with the organization’s risk resources to ensure risks are appropriately measured and reported.
Perform other duties and responsibilities as assigned.
Qualifications:
Education: Bachelor’s Degree in Business, Communications or related field; or 4 years of relevant experience in lieu of degree
Experience: 6 years of relevant experience
Preferred Experience:
Change Management
Project Management
Experience in large-scale change initiatives imbedded in project team
Why St. Luke's:
A strong, talented staff is at the heart of St. Luke’s Health System. We are the state’s largest employer with more than 15,000 employees and a medical staff of more than 1,800 physicians and advanced practice providers. We’re proud of our people who deliver skilled, compassionate care every day, and are looking to add dedicated individuals who will continue this same tradition of excellence.
About Boise
Known as the "City of Trees," Boise is Idaho's capital city—both a cultural center and a playground for those who love the outdoors. A vibrant downtown area affords fine dining, theatre, music, and college and semi-professional sports. Downtown Boise's main attractions include the Idaho State Capitol, the classic Egyptian Theatre, the Boise Art Museum, Julia Davis Park and Zoo Boise. The Greenbelt follows the beautiful Boise River corridor for more than 30 miles, and the Boise foothills are home to miles of hiking and biking trails.
Learn more about what the City of Trees has to offer you:
St. Luke’s Health System | Boise Convention and Visitors Bureau | Boise Parks and Recreation | Boise Museum Association | Boise Music Festival | Boise Philharmonic | Downtown Boise Restaurants | Boise Valley Economic Partnership | Hyde Park events | Treefort Music Festival | First Thursdays | Alive After Five | Capitol City Public Market | Runs and Triathlons | Shakespeare Festival | Sawtooth National Forest | Visit Idaho.org
- St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
