Housekeeping is what gives hotels the 'wow' factor. It's the moment that guests walk into the hotel and are impressed, then enter their bedrooms and thing 'wow, this looks wonderful'. To deliver a great guest experience a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.
Duties and Responsibilities:
Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. Handle and store chemicals in line with hotel regulations and any local legislative requirements.
Greet and acknowledge guests
Report to supervisor and needed repairs
Respond to guest complaints, special requests and take action to ensure guest satisfaction.
Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
Turn in and log all lost and found items.
Work as part of a team and communicate with other departments per hotel procedures.
Regularly assist with deep cleaning projects.
May assist with other duties as assigned.
Basic reading, writing, and math skills.
Ability to perform the following:
Carrying or lifting items weighing up to 50lbs. Ability to push/pull medium to large weight/objects.
Frequently standing up and moving about the facility.
Frequently handling objects and equipment to maintain the facility.
Frequently bending, stooping, and kneeling
Able to work alone as well as being a team member
Communication skills used frequently when interacting with guests and employees.
Ability to work a flexible schedule including weekends and holidays.
Job Types: Full-time, Part-time
Pay: $11.00 per hour
- Employee discount
- Paid time off
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
- High school or equivalent (Preferred)
- Cleaning Experience: 1 year (Preferred)