At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Consumer Banking is an industry leader in supporting homeowners and consumers, in addition to operating one of the most extensive banking franchises in the country. We serve mass market, affluent, and small business customers; as well as provide home and personal lending. Our focus is on delivering an exceptional experience for our customers through financial advice and guidance coupled with providing the products and services that will help them realize their financial hopes and dreams. We’ve built our team of top professionals by rewarding their accomplishments and ensuring they have what's needed to succeed.
Home Lending Conduct Oversight Team is part of the Conduct Risk Control organization within the Consumer Banking Control organization. Home Lending Conduct Oversight is responsible for the intake and research of allegations of internal conduct risk to determine the validity of the claim. Home Lending Conduct Oversight is also responsible for identifying trends and control weaknesses, working with Compliance Risk, Operational Risk and business partners to create and improve
Assists with the implementation and monitoring of a risk-based program to identify and assess operational risk that arises from inadequate or failed internal processes, people, systems or external events
Provides support for projects and initiatives
May support data systems security issues
Tests the adequacy and effectiveness of policies, procedures, processes, initiatives and internal controls
Drafts reports of findings for operational risk management
Identifies operational risk issues
Works with higher level consultants to analyze issues and assist in implementing action plans to address deficiencies and
Assists in coordinating production of periodic operational risk performance reports for senior management
The ORS position will to support the Home Lending Conduct Oversight Team (HLCOT) for the Wells Fargo Consumer Lending business line by entering and managing the incoming referrals for research. The team member will conduct reconciliation process to ensure data integrity. Review referrals to ensure within HLCOT scope and re-route to appropriate areas as required. May provide initial case preparation prior to handing the case off to higher level consultants. May assist with other medium to high risk cases by conducting administrative functions.
6+ months of experience in one or a combination of the following: compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), IT systems security, business process management, or financial services, demonstrated through work or military; or a BS/BA degree or higher in business or a related field
1+ year of mortgage operations experience
Other Desired Qualifications
Thorough knowledge and understanding of mortgage regulatory compliance
Experience with Wells Fargo origination system CORE
Exposure with Wells Fargo mortgage servicing systems such as: Fidelity MSP/CPI, ER, Desktop, EDGE, KM, GEM, Web Query, EDMIAM Workflow, etc.
Ability to organize and present analysis in a holistic manner for management decisions
Ability to make logical, independent decisions with limited supervision
Strong organizational, multi-tasking, and prioritizing skills
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to meet stringent deadlines
Excellent verbal, written, and interpersonal communication skills
Prior experience in Wells Fargo mortgage servicing
MN-Saint Louis Park: 300 Highway 169 S - Saint Louis Park, MN
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.