Executive Director

PCA Pharmacy - Urbandale, IA4.1

Full-timeEstimated: $90,000 - $120,000 a year
PCA Pharmacy is currently seeking an Executive Director for the newest PCA location in Urbandale, Iowa.

The Executive Director ensures operations are conducted within budget parameters while maintaining a high level of customer service to all customers and team members. Responsible for strategic decisions to determine appropriate operational staffing levels, new business, technology enhancements to improve efficiency, scheduling of licensed staff and regulatory guidelines and controls.

Here are a few of the daily responsibilities of an Executive Director:

Maintains appropriate staffing levels to ensure operational runs smoothly within budget guidelines.
Develops supervisory staff and provides training and development as needed.
Manages pharmacy staffing including hiring, evaluations, discipline and separation. Monitors and approves payroll.
Ensures appropriate coverage of licensed staff as required by the Board of Pharmacy. Develops schedule for coverage by the week/month.
Ensures all prescriptions are input, filled and dispensed accurately, timely and within budget.
Identifies and evaluates technology to improve efficiency of operations.
Directs workflow, identifies problem areas and implements process improvements.
Partners with Customer Service team to resolve all service issues in a timely manner.
Works with Billing to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue. Implements processes and develops training as needed.
Directs purchasing, including drugs and supplies. Manages inventory to budget.
Functions as a Pharmacist as needed, where applicable.
Serves as operational liaison to Leadership team; resolves conflicting priorities.
Provides leadership and direction to build an effective team, including the development of improvement to performance.
Protects patients and technicians by adhering to infection-control protocols.
Minimal travel including overnight stay as necessary

PCA Pharmacy complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

PCA Pharmacy cumple con las leyes federales de derechos civiles aplicables y no discrimina por motivos de raza, color, nacionalidad, edad, discapacidad o sexo

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A Bachelor’s Degree is required. A degree in Public Health Administration or Business Administration, or a health related degree is preferred but not required.


North American Pharmacist Licensure Exam (NAPLEX), if applicable

Multistate Pharmacy Jurisprudence Exam (MPJE), if applicable

Three (3) to five (5) years’ experience in a pharmacy environment. Healthcare, senior living industry or long-

term care environment preferred.

Three (3) to five (5) years’ high volume Pharmacy and multi-level packaging systems preferred.

Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Headquartered in Louisville, Kentucky, PCA Pharmacy has served long-term care and institutional healthcare facilities since 1994. With the guiding imperative to meet and exceed the resident’s needs, PCA partners with personal/skilled care or assisted living facilities to address the unique pharmacy needs of their residents through specialized clinical and operational support services. Quality is not a goal; it is our basic operating tenet. Exceptional professional service and personal concern are our commitments.

PCA Pharmacy is an Ancillary division of Trilogy Health Services, which is an award winning company that is leading the way in employee benefits, professional development, personal wellness and recognition. We invite you to learn more about our unique culture and the exciting opportunities that exist within our organization.

We offer a competitive compensation and benefits package including:

Competitive Salaries - Weekly Pay!
Paid vacation (plus 6 paid holidays)
Generous Benefits
Educational Assistance Programs
Quarterly employee recognition ceremonies
And much more!