Quality Supervisor

Interactive Resources - Houston, TX3.8

Full-time

Your responsibilities
The ideal candidate will have the opportunity to transition into an Operations Manager in 12-18 months

  • Ensure production compliance with all internal and customer bottle and packaging specifications.
  • Measurements and Testing
  • Measures, records and reports dimensional, functional and visual attributes per internally specified requirements
  • Maintains optimum performance and internal calibration checks on quality related equipment and schedules calibration of equipment requiring outside calibration
  • Maintains measurement database integrity
  • Customer Relationship Management regarding Quality issues
  • Works with production and customer to determine optimized process settings to assure specified requirements are met (specifically during sampling and product qualification process)
  • Hosts periodic customer visits
  • Manages customer complaint process under the supervision of the Plant /Operations Manger
  • Quality System
  • Ensures compliance with all ISO and customer/external audit requirements
  • Prepares and successfully completes audits
  • Documentation
  • Maintenance of customer product specifications
  • Development and maintenance of all internal bottle and packaging specifications
  • Monthly reporting of quality data per documented corporate procedures in emis
  • Owner of Root Cause Analyses Process by involving relevant departments in developing appropriate corrective action response
  • Documents and reports all supplier quality related issues per documented procedures
  • Controls and reports all non conformance product per documented procedures
  • Ensures completion of all customer required testing
  • Reports production quality through Certificate of Compliance as specified by customer
  • Monitors on-line testing through daily checks of SPC data entry of Machine Operators
  • Responsible for promoting quality mind set in all plant employees
  • Responsible for the control & coordination of rework with production of all nonconforming product
  • Color of bottles
  • Responsible for color matching at each start up of bottle mold
  • Responsible for obtaining & maintaining customer approved color samples for each bottle
  • Responsible for Production Mold Book Process
  • Ensures that a signed acceptable color sample which has been compared to approved customer sample is provided for production line at each start up by Quality Technician
  • Trains and supervises all personnel performing quality testing within the quality lab and on the production floor

Your competencies and qualifications
Education/Experience:

  • Min. 2 year Degree (Associates) in related field or equivalent
  • Min. 5 years of experience preferred

Qualifications/Skills:

  • Ability to make recommendations to effectively resolve problems or issues, by using judgment that is consistent with standards, practices, policies, procedures, regulations and employment law
  • Ability to objectively coach employees and management through complex, difficult, and emotional issues
  • Ability to maintain confidentiality and behave in a professional manner
  • Ability to communicate effectively both orally and in writing with superiors, co-workers, and individuals inside and outside the Company
  • Substantial knowledge of employment practices, laws and regulations
  • Good computer skills

We offer

  • Health and Wellness Care Program
  • Dependent Care Cost Savings Program
  • Recognition programs
  • Promotional opportunities
  • 401K Retirement Plan and excellent Matching Plan
  • Medical, dental, vision plan
  • Education assistance program
  • Short term, long term and life insurance paid by Company
  • Paid vacation
  • Paid holidays

Job Type: Full-time

Salary: $68,000.00 to $75,000.00 /year

Experience:

  • Quality Management: 5 years (Required)
  • Quality Assurance: 5 years (Required)

Education:

  • Associate (Required)

Location:

  • Houston, TX (Preferred)

License:

  • Drivers (Required)

Work authorization:

  • United States (Preferred)