Work From Home - Call Center Care Specialist

Pipeline Success - Austin, TX4.5

Work From Home - Call Center Care Specialist ($11 per hour)

(Must reside in central Texas with the ability to attend training at our north Austin location)

Job Title: Call Center Care Specialist - Work from Home (1099 Contract)

Location: All training is in person at our north Austin location.

Job Status: 1099 Contract (25-35 hours per week) with flexible availability to work a mix of days, evenings and weekends.

We are looking for someone who’s passionate about providing outstanding customer service to join our team. Our team of work from home care specialists assist families to find in home care and assisted living facilities.

A day in the life

Work from the comfort of your home
Assist families looking for in home care and assisted living facilities
Thrives on a team where feedback is welcomed
Enjoys helping others and being a good listener

What you’ll need

A reliable/stable hard wired internet connection
Computer (laptop preferred) and a headset to make and receive calls
Availability to fulfill a flexible schedule consisting of days, evenings and weekends
Strong people skills-you're energetic, approachable, a good listener and empathetic
Previous call center experience
Quiet work environment with no distractions
Ability to work independently from home while meeting call center key performance indicators
High school diploma or equivalent
At least 18 years old


This is a work from home position
Starting Pay is $11.00 an hour

Pipeline Success
Pipeline Success, Inc. is a leading online senior care consumer education, engagement, and matching platform. The Company combines proprietary technology and best practice direct response marketing to match Baby Boomers and seniors with appropriate home care, senior living communities, and related senior care services through multiple channels including their flagship brand, CareInHomes ( Pipeline is the largest provider of online consumer inquiries for home care agencies, assisted living placement companies, and private duty caregivers in the US. Founded in 2008, Pipeline is a privately held company based in Austin, TX.