Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan "Quality Made Certain, Satisfaction Guaranteed," inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.
A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada. www.certainteed.com POSITION SUMMARY
This position is responsible for implementing product pricing, clearing deductions, accurate/timely invoice processing, and minimizing downstream transactional adjustments in an SAP environment. Responsibilities include all facets of price administration in support of a regional sales effort along with direct communications with assigned customers to work through and resolve complicated transactional issues.
This position (candidate) will be required to apply understanding and application of the SAP ERP system capabilities combined with other tools (Business Intelligence Tool (Qlikview) and SalesForce) in order to assist our field sales associates and most importantly, our end customers. Additionally, the candidate will apply key data collection techniques, analysis, and research methodologies in response to customer or internal stakeholder inquiries regarding deduction activity, price discrepancies, and other key issues related to business transactions, program offers, and sales deals. Candidate must be comfortable working with large customers and extremely high sales volumes.
Investigate and process deductions.
Apply critical thinking skills in order to improve error control and reduce downstream adjustments.
Expand and develop knowledge of the business infrastructure to enable cross collaboration with Finance, Credit, Sales, Cash Application, and Customer Service.
Develop proficiency and understanding of standard group QWIs (Quality Work Instructions) and continue to identify areas for best practice implementation.
Perform proactive research and analysis specifically in support of customer credit requests (and debits) for open/active price and/or program discrepancies.
Work as needed with the CertainTeed SAP/IT Business Process Center in an on-going effort to identify programmatic or systems methods that will advance automation efforts to replace various manual intensive processes.
Assist in the liaison effort between finance, credit, and cash application in order to identify and resolve customer functional issues and/or discrepancies and generate the appropriate data and reporting content to support conclusions.
Assist in resolving unique, complex, and often data intense issues directly related to customer sales deals, invoicing, or other MINIMUM KNOWLEDGE AND SKILLS REQUIRED
Thorough understanding and competency regarding Pricing functionalities in an SAP environment:
Pricing Condition configuration.
Capable of applying SAP functionality related to Order To Cash and specifically the Pricing (invoicing) component, or other related skill set.
Demonstrated capability in translating business requirements into application when functionality is required which goes beyond standard ERP configuration settings (must be able to think outside of the box).
High proficiency and thirst for analytical problem solving, data manipulation, and investigative research.
Excellent Excel skills and ability to work with complex spreadsheets, pivot tables, v/h look-up, etc.
Excellent written/oral communication skills along with capacity to distill sometimes complicated SAP concepts to sales, key customers, or others less familiar with the SAP ERP platform.
Must be comfortable working with customer accounting groups, finance, and other program/rebate/pricing analysts at the end customer.
Must have strong time management skills, ability to prioritize work, and handle multiple tasks in a collaborative environment.
Keen understanding of metric driven performance requirements and capability to apply process adjustments to improve overall efficiencies.
Able to work with high-performance teams and leverage diversity to develop creative solutions to problems.
PREFERRED OR DESIRED QUALIFICATIONS
Bachelors degree in Accounting, Finance, or Business related field/equivalent work experience. Proficient in Windows, Microsoft Office. Advanced Excel skills preferred. SAP experience is a plus.
Position is located in Malvern PA headquarters.
Must be able to function at a work station on a computer for a significant portion of a work day. Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.