CENTURY 21 New Millennium: Agent Transaction Manager (ATM) Job Description
The Agent Transaction Manager (ATM) position provides transactional support to New Millennium agents for various branches (DMV locations). It is a salaried position, with work to be accomplished Monday through Friday from 8:30 a.m. to 5:30 p.m. This is NOT an entry-level position. Experience in the real estate industry is preferred, ideally in an accounting or transaction support position.
The ATM supports agents by monitoring all critical Listing and Transaction documentation in SkySlope (digital document storage/transaction management platform) to maintain a proper audit trail and accurate records. The ATM is responsible for processing agent disbursements and ensuring commission is received by the Brokerage and paid to the Agent in a timely manner. The ideal candidate for this dual role is extremely detail oriented. The right candidate is organized, self-motivated, tech-savvy, proactive, positive, communicative, and able to work both independently and as part of a team. Having the ability to take initiative and help others achieve will help this candidate be very successful. The position requires effective communication skills, building a strong rapport with Agents & Staff and executing against an environment of multitasking. The ideal candidate must be able to:
- Work in a fast-paced environment as part of a high-performing team
- Communicate effectively both verbally and in writing. Discretion and diplomacy are key!
- Respond quickly and accurately to email and calls.
- Adapt to changing policies, timelines, and situations. The ideal candidate will demonstrate proficiency in the mission-critical software below:
- Microsoft Word, Excel (working knowledge required!)
- Microsoft Outlook (working knowledge required!)
- SkySlope (Experience is a PLUS!)
- Bright MLS (Experience is a PLUS!)
- Google Drive (Experience is a PLUS!)
- Maintain accurate transaction records for compliance and audit purposes.
- Ensure commission is received and paid to the Agent correctly and quickly.
Culture
We practice the “Platinum Rule”: We treat others as they would want to be treated.
- We are trustworthy
- We possess an inherent drive to “figure it out”
- We seek responsibility and accountability
- We want to learn
- We are happiest professionally when we are doing good work at something we think is meaningful
About CENTURY 21 New Millennium
CENTURY 21 New Millennium is a full-service real estate brokerage with approximately 900 agents and staff in 21 offices in the greater Washington, D.C. area, including portions of Maryland, Virginia, West Virginia, and the District of Columbia. The company, which specializes in residential and luxury properties, joined the CENTURY 21 System in 1994 and has established a sound and successful organization providing traditional residential and commercial services, on-site mortgage and title services, insurance, and access to a vast network of relocation and other real estate service providers worldwide. CENTURY 21 New Millennium has been the top-producing CENTURY 21 brokerage in the Mid-Atlantic each year since 1999 and has earned the title of No. 1 CENTURY 21 franchise in the World five times since 2010. New Millennium has been named among The Washington Post’s Top Workplaces from 2018-2022, including the No. 1 large company in the D.C. Metro area across all industries in 2022. For more information, visit C21NM.com.
Job Type: Full-time
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Saint Mary's, CO: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Customer service: 3 years (Preferred)
- Real Estate Sales Occupations: 2 years (Preferred)
Work Location: In person
