Warranty Administrator

Automotive Warranty Network, Inc. - Work at Home (30+ days ago)


Automotive Warranty Network, Inc, the leader in comprehensive warranty claims management for auto dealers has multiple openings for our Warranty Administrator position. This is a great opportunity for any Warranty Administrator who wants to work from home!

SUMMARY OF POSITION:
The Warranty Administrator will demonstrate excellent customer service through accurate claims processing while looking out for training opportunities within the dealerships, and maintaining a presence of professionalism and integrity.

  • CORE RESPONSIBILITIES:
  • Work all dealers’ claims completely, daily
  • Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue
  • Booking claims
  • Closing claims
  • Submitting claims for payment
  • Accounting and clearing differences in payment
  • Maintaining a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients
  • Maintaining appropriate certifications and knowledge of updated P&P
  • Help dealership stay compliant with manufacturer’s policy
  • QUALIFICATIONS / REQUIRED SKILLS:
  • The ability to motivate others to achieve their highest potential particularly those within the dealership
  • Good working knowledge of DMS software
  • Knowledge of automotive dealership service departments
  • Knowledge of accounting debits and credits
  • Proficient at reading technician stories and applying appropriate labor codes
  • Certified or trained in at least 1 manufacturer
  • JOB LOCATION:
  • Work remotely in U.S. or at our Greenwood Village, CO office if close enough.
  • REQUIRED EXPERIENCE:
  • Minimum of 5 years in warranty administration