Foster Care Support Manager

Commonwealth of Massachusetts - Boston, MA (30+ days ago)3.9

The Department of Children and Families seeks dedicated child welfare professionals who are committed to upholding the Department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Department’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by: stabilizing and preserving families; providing quality temporary alternative care when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to diversity/cultural competency, and, 6) committed to continuous learning.

The Foster Care Manager’s role is to ensure that the Department successfully partners with the family resource in meeting the child’s needs and working to build on the strengths of her/his family and that in all placement decision-making, the Department holds the child’s needs for safety and permanency paramount, while also considering the child’s individual needs related to her/his physical, mental, and emotional well-being and the capacity of a specific potential placement to meet those needs. Under the direction of the Director of Foster Care Support Services, provides leadership, clinical consultation and technical assistance to all levels of managers and social workers in the field.

1) Provides statewide oversight, clinical and technical assistance to Family

Resource and ADLU staff, Supervisors and Area Program Managers to

ensure compliance with Departmental policy, procedures and protocols in the

licensing/relicensing of foster and adoptive homes

2) Provide trainings and assist in the implementation of family resource policies,

programs and practice development strategies.

3) Assist Regional and Area Offices in preparing for Licensing by the

Department of Early Education & Care

4) Assist the Director of Foster Care Support Services and other Central Office

staff on recruitment and retention issues, both statewide and at the area level.

5) Assist Regional and Area Office staff in establishing and maintaining

collaboration with resources in the community.

6) Assist Regional and Area Office staff in promoting diversity by recognizing

and responding to the needs of foster parents from different cultural,

ethnic,and racial communities.

7) Updates and maintains family resource-related content on

8) Provide support and technical assistance on special projects as directed

1) In collaboration with Foster Care Director and Regional/Area Office

Managers, conducts periodic evaluation of practice quality and efficiency and

ensures that issues are promptly addressed and appropriate systemic

changes/adjustments are recommended for timely resolution.

2) Develop a communication plan with Regional/Area Office Managers and

Supervisors to support consistent practice and implementation of new

strategies, updates and compliance oversight

3) Stay current with best-practice trends and policy in foster care to contribute

ideas of enhancements within current model

§ Attend and provide feedback for agenda items for the quarterly Statewide

Family Resource Supervisor meetings.

§ Attend regional Family Resource Leadership meetings. Provide feedback for

agenda items when applicable.

§ Maintain consistent contact and attend meetings with the staff of the various

contracted resources at the Area level including MSPCC/Kidsnet and the

Mass Alliance for Families.

§ Ensure consistent distribution and utilization of data reports to support best-practice, problem-solving and accountability.

  • A Master's or higher degree in social work, psychology, sociology, human
services, education or other related field.

  • Knowledge of DCF Regulations, policies and practices.
  • Knowledge/experience with family resource activities.
  • Knowledge/experience of the adoption and foster home approval process.
  • Knowledge/experience in use of FamilyNet.
  • Knowledge/experience in use of Doc Direct and Excel
Please ensure that you attach a resume with your application submission to this requisition.

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants."

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

For questions, please contact the CYF Office of Human Resources at

1-800-510-4122 and select option #2.


Applicants must have at least (A) four (4) years of full-time or, equivalent part-time, professional, professional internship, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management or (B) any equivalent combination of the required experience and substitutions below.

I. A certificate in a relevant or related field may be substituted for one (1) year of the required experience.

II. An Associate’s degree in a related field may be substituted for one (1) year of the required experience.

III. A Bachelor’s degree in a related field may be substituted for two (2) years of the required experience.

IV. A Graduate degree in a related field may be substituted for three (3) years of the required experience.

V. A Doctorate degree in a related field may be substituted for the required experience.