Deloitte’s Center for Process Bionics (CPB) is designed to orchestrate innovative and high return Process Transformation. CPB combines unparalleled sector experience with a proven set of modern methodologies, next-gen technology solutions and assets to create an integrated solution to help clients identify significant process improvement opportunities.
Work you’ll do
Senior Consultants perform detailed quantitative and qualitative analysis work associated with developing meaningful insights to address client’s biggest challenges related to their business processes. Senior Consultants will be trained on next-gen technology solutions to perform their work. Responsibilities typical of a Senior Consultant on one of these projects could include:
- Conduct Process Mining and Process Modeling using data-driven, automated, visual tools
Facilitate client interviews and client meetings to understand the business processes, request data and collect key performance metrics
Identify process inefficiencies and quantify the impact
Develop process flows depicting pain points in the business process
Define ideal processes and quantify impact of process changes (e.g., automation, outsourcing)
Conduct detailed analyses to draw conclusions, and develop pertinent and insightful recommendations
- Implement process transformation with opportunities identified and prioritized
- Provide project management support across the end-to-end lifecycle of an engagement
- Design deliverable content to reflect analyses conducted and recommendations
- Present findings to client leadership
- Anticipate risks associated with timely and high-quality delivery of project and escalate the same to project management and leadership
- Mentor junior staff
Operations Transformation Team
Our Operations Transformation team focuses on transforming our clients’ core business operations. We advise, design, implement, and deploy innovative and technology enabled solutions focused on “heart of the business” issues in specific sectors including Health Care, Banking & Securities, Insurance, and Energy & Resources. Our Market Offerings include Operating Model Transformation and Center for Process Bionics.
Our clients seek a fresh perspective on how to create a flexible, innovative business model supported by a strong operations foundation. Professionals will use their deep sector knowledge and technical business operations consulting experience to take a more strategic view of our clients’ priorities, helping them to prepare for growth, embrace the digital agenda and maximize operational efficiency.
Bachelor’s degree from accredited university with strong undergraduate academic record
4 years of professional or consulting experience
4 years of experience with process mining, process mapping, process transformation, process sustainability
Working knowledge/understanding of databases, ETL and SQL skills required to deliver process mining projects
Working knowledge of one or more tools used in the process mining and process transformation space, e.g.: Signavio, Celonis, Unqork, IBM Blueworks, ARIS, ABBYY
Demonstrates consistent career progression with increasing levels of responsibility
Competent in Microsoft Excel and PowerPoint
Travel up to 50% (While 50% of travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)
Limited sponsorship opportunities may be available
Data Science or Industrial Engineering degree a plus
Hands on experience with next gen technologies including RPA
Hands on experience with data visualization tools
Broad knowledge of ERP systems
Desktop activity mining experience
Professional experience with project management and program analysis
Excellent undergraduate academic record (GPA 3.5+)
Professional competence in Microsoft PowerPoint, Visio, and Access
Superior critical thinking, analytical and problem-solving skills
Exceptional interpersonal, team-building and communication skills
Ability to build consensus and foster change in a client business setting with executive level stakeholders
Commitment to personal and professional growth
Sense of responsibility to self, team and client
Outstanding integrity, initiative, creativity, and passion
Ability to work in an ambiguous environment
How you’ll grow
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