Operations Officer - Associate

Deutsche Bank - Jacksonville, FL3.9

Job ID: 3192045 Full/Part-Time: Full-time
Regular/Temporary: Regular Listed: 2019-05-24
Location: Jacksonville, United States of America
DWS Group GmbH & Co. KGaA (DWS) is one of the world's leading asset managers with EUR 700bn of assets under management (as of 31 Dec 2017). Building on more than 60 years of experience and a reputation for excellence in Germany and across Europe, DWS has come to be recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines.

We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management – as well as our deep environmental, social and governance focus – complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our strategic investment approach.

DWS wants to innovate and shape the future of investing: with staff from 35 nationalities, speaking more than 75 languages rooted in 22 countries, we are local while being one global team.

Position Overview
Job Title: Operations Officer
Corporate Title: Associate
Location: Jacksonville, FL

Agile minds have winning ideas

As an Operations Officer you’ll be a leader as part of the transaction processing team and focus on efficiency. To drive improvement, you’ll foster the sharing of knowledge between functional teams, while building and managing relationships at all levels and developing your knowledge of a wide range of banking products. Simply put, it’s a role that’s essential to getting business done in the best way possible and consistently delivering first-class client experiences.

Why GTO?

Everything we do is driven by operations & technology – it underpins critical decisions for our clients. It’s why we place so much value on the incisive thinkers in GTO. Now you could become one of them.

As an Operations Officer, you can expect to be involved in a whole host of activities

The success of the team will all come down to you, as you make sure that transaction processing is done in a timely, complete and accurate way. We’ll also count on you to provide your team with direction, support and guidance and periodically review the effectiveness of processes. You’ll also be the main point of contact for any time critical, complex or regulated tasks and ensure the proper escalation of any issues that may arise.

The role will have the following responsibilities

The reconciliation associate will be responsible for reviewing of cash balances, transactions and security positions between the records of DeAM(Aladdin) to those of the client’s custodian bank and handling key troubleshooting for the reconciliation team. The team handles cash reconciliation to custody, position reconciliation to custody/Accounting (RKS), break research and resolution, overdraft reporting, customized reconciliation deliverables, adhoc front office queries etc. Responsibilities will include escalation point for day to day issues, working with front office and custody, supporting the offshore staff (DBOI) closely and being a second line of escalation for the relationship managers and portfolio managers.

You will need to bring the following skills and experiences:
Experience in the buy side financial industry (asset management, private banking)
Ability to lead/guide through issues and mentor offshore teams during time sensitive and high pressure activities
Must have experience with Reconciliations in the financial industry
Ability to analyze reoccurring issues and perform root cause analysis. Escalate issues in the event control gaps are identified
Experience with portfolio, trading platforms (preferably Aladdin) as well as excellent understanding of life cycle of a trade
Ability to quickly learn in a time sensitive and high pressure environment. Good critical thinking skills
Hands on experience working with Front Office and partnering with other operational teams to remedy breaks
Ability to make sound judgment and when to escalate with senior manager appropriately
Subject matter expert for the reconciliations team and provide guidance on complex issues. Ability to make recommendations in efforts of creating processing efficiencies
Ensure tasks are followed according to Key Operating Procedures. Escalate when procedures are not followed and provide necessary direction to remediate
Act as escalation point for Front Office queries related to reconciliation issues Manage expectations and ensure issues are addressed in timely manner by Offshore functional processing teams
Build and maintain strong internal and external working relationships
Excellent organization and communication skills
Thoroughness and attention to detail is a must
Ability to meet critical, time sensitive deadlines and prioritize multiple tasks
Thoroughness and attention to detail is a must
Bachelor's degree required

For candidates applying for positions in the US:
Deutsche Bank is an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the “ EEO is the Law ” poster and pay transparency statement.