As the world's leading video and ecommerce retailer, QVC has a history of growth and success that goes unmatched. We are an $8.8 billion business that reaches over 370 million homes worldwide. QVC continues to grow on-line, on-air, and through mobile. Ranked as the #3 largest mobile commerce player among multi-category retailers and with nearly 3 million downloads for QVC apps for iPhone and iPad in US, UK and Germany, our global IT organization is expanding and we are in search of tech talent to join our high performing team. We are an innovative, technology-driven company that embraces corporate responsibility and is committed to our people. US Headquarters are located just outside of Philadelphia in West Chester, PA.
Job Description Details
The Marketing Systems team plays an active role in the lifecycle stages of planning, requirement definition, design, development, testing and support of Marketing Solutions including inbound and outbound marketing campaigns. This Senior Application Developer evaluates and gains an understanding of business requirements, and translates them into business solutions; provides technical input during the planning, analysis and design phases of complex and sophisticated Unica solutions; administers and maintains a Linux based Unica platform; plays an integral role in cross-functional system integration; mentors staff; and works collaboratively with all business users to find ways to add value to lifecycle marketing.
Effectively manage and maintain Unica Platform, Unica Interact, Unica Campaign and Unica Marketing Operations environments (Non Production and Production), including: installation, configuration, patching and maintenance.
Monitor application performance and maintain system SLAs.
Partner with lifecycle marketing managers and campaign management team to collect requirements and design, develop and test marketing solutions accordingly.
Support strategic goals to deliver innovative solutions and solve problems creatively.
Enhance and maintain technology solutions for in-bound and outbound marketing campaigns including use of real time event patterns and machine learning.
Integrate Unica with internal and external systems. Develop and maintain APIs when needed.
Develop best practices and training documents for IT developers and campaign developers.
Provide time and effort estimates and lead projects of various complexity.
Become Subject Matter Expert and serve as the Go-to person for marketing solutions.
Provide business and production support; 24x7 on-call rotation as needed.
Bachelor's Degree or equivalent technical work experience.
4+ years of overall Information technology experience.
4+ years of marketing technology experience in the Unica Platform, Unica Campaign, Unica Interact and Unica Marketing Operations.
Advanced knowledge of relational databases – i.e. Oracle and Netezza.
Deep understanding of Unica system tables and data flow between applications.
Experience in all Microsoft Office tools.
Knowledge of TFS or equivalent Version control.
Some knowledge of ETL architecture and processing.
Some knowledge of Unix and shell scripting ( Korn / Perl ).
Some knowledge of Citrix and VMware.
Solid analytical skills and strong customer focus.
Excellent communication skills.
Good follow-up skills.
Ability to give direction to others.
Demonstrates the desire to learn.
Experience with the Interact self-learning module preferred.
Experience with omni channel retail marketing preferred.
Hands-on experience with campaign development preferred.
Senior Application Developer – Unica
QVC, Inc., a wholly owned subsidiary of Liberty Interactive Corporation (NASDAQ: QVCA, QVCB), is the world’s leading video and ecommerce retailer. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to approximately 300 million homes worldwide through operations in the U.S., Japan, Germany, United Kingdom, Italy and a joint venture in China. Based in West Chester, Pa. and founded in 1986, QVC has evolved from a TV shopping company to a leading ecommerce and mobile commerce retailer. The company’s website, QVC.com, is ranked among the top general merchant Internet sites.
QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.
As an equal opportunity employer, QVC is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.com for assistance.