Computer Operations Technician

Westport Public Schools - Westport, CT4.3

30+ days ago
Full-Time Position (12-months)

Qualifications:
Two to four years experience in desktop or IT helpdesk support;
Bachelor's degree with a computer related major and applicable certifications highly desirable;
Proficiency in the setup, installation, configuration, and imaging of Mac OS X in a multi user environment;
Experience with JAMF enterprise management solution for Mac (or equivalent program);
Proficiency in the setup and installation of Windows XP/Vista/7 and Microsoft Office applications;
Familiarity with LAN concepts such as VLANs, and electronics such as switches and access points;
Strong analytical and problem solving skills;
Demonstrated ability to handle multiple assignments with attention to detail;
Ability to prioritize and meet deadlines consistently;
Effective oral and written communication skills;
Knowledge of current technological developments and trends;
Must have valid driver’s license and vehicle to move between sites;
Must be able to lift and move equipment weighing up to 50 pounds.

Responsibilities:
Provide quality support to end users, including diagnosis and repair of desktop computers, laptop computers, software, peripherals, classroom AV, and network electronics;
Configure and customize new and replacement computers using Windows Deployment Server;
Configure and customize new and replacement computers using the JAMF software suite;
Assist in the setup and implementation of new technologies as needed;
Work with management to document procedures and inventory;
Assist with the initial intake of service calls as needed;
Handle additional responsibilities as delegated by the Operations Manager or Director of Technology.
Reports To: Director of Technology

Salary Range: $45,000-$47,000
(plus benefits including vacation, sick and personal days, health insurance and defined contribution plan)

Starting Date: As Soon As Possible

To Apply:
Internal applicants must submit an online application through the Westport Public Schools website. Job # 1235 (Please be sure to select internal applicant. This signifies one’s current status as a Westport employee.)

External applicants must submit an online application through the Westport Public Schools website. Job # 1235 (Paper copies will not be accepted.)
The Westport Board of Education will not make employment decision (including decisions related to hiring, assignment, compensation, promotion, demotion, disciplinary action and termination) on the basis of race, color, religion, age, sex, marital status, sexual orientation, national origin, ancestry, disability (including pregnancy), genetic information, veteran status or gender identity or expression, except in the case of a bona fide occupational qualification.