• Minimum 5 years of experience in Administration and Implementation of NetApp FAS series and advanced concepts of Data ONTAP. • Strong knowledge on Clustering and High Availability , Knowledge on Snap Manager products including SAP, Exchange and SQL • Expertise in Configuring and troubleshooting snap mirror, snap vault, • Experience in upgrading ONTAP versions and Firm ware. • In-depth knowledge on troubleshooting CIFS and NFS share issues, Troubleshooting and managing of ISCSI and FC SAN environment. In-depth knowledge of implementing and configuring Operations Manager (DFM), Snap manager and Protection manager.
- System administration experience on Windows/Unix and knowledge on VMware would be an added value. • Knowledge on ITIL processes like Incident management, Problem management and Change Management processes. • Certification on NetApp technology is an added advantage. Good skills on performance optimization.
Solving complicated Hardware cases and Liaising with Hardware Vendor/NAS support. • Advanced trouble shooting skills and identify the severity of the issue, Ability to Resolving issues quickly to account/customer satisfaction and Prepare RCA • Willingness to provide operational support on a 24x7 and on -call on rotation basis. • At least 4 years’ experience in NAS