Dispatcher/Customer Service Representative

Miles Alloys Inc. - Cleveland, OH

Full-timeEstimated: $28,000 - $35,000 a year
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EducationSkillsBenefits

Miles Alloys Inc. is looking to add an entry level dispatcher(s) to it's team.

Looking for full/part time candidates (Weekdays Only)

Position Summary:

A dispatcher is responsible for the coordination of drivers, trucks, and our equipment to maximize productivity.

Responsibilities:

-Take incoming and outgoing calls

-Assign tasks to drivers based on designated routes and driver location

-Keep track of all drivers routes and customers information

-File all drivers paperwork, invoices, etc.

Qualifications:

-Proficient in microsoft excel and word

-Proper phone etiquette

-Strong verbal and written communications

Benefits:

Health Insurance

401k

Paid Vacation

Education

-High School Diploma or Equivalent

Job Types: Full-time, Part-time

Experience:

  • dispatching: 2 years (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Retirement plan
  • Paid time off

Communication method(s) used:

  • Email
  • Phone

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday

Benefits offered:

  • Paid time off
  • Health insurance
  • Retirement benefits or accounts
  • Dental insurance
  • Flexible schedules

Typical start time:

  • 7AM

Typical end time:

  • 5PM

Job Duties:

  • Answer incoming customer inquiries

Job Tasks:

  • Answering customer questions
  • Troubleshooting and solving problems
  • Scheduling appointments
  • Preparing reports

Schedule:

  • Monday to Friday
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