Case Manager (ETA)

JobWorks, Inc - San Diego, CA4.2

30+ days agoFull-time

Responsibilities of the Employment Training Advisor

  • Provide a variety of services for clientele regarding education, employment, and life-support, including referrals, counseling sessions, and follow-up sessions.
  • Ensure compliance with federal, state, and agency rules and regulations.
  • Ensure agency and individual performance standards are met and/or exceeded.
  • Conduct initial needs assessment with clients to identify skills, aptitude, interests, and supportive service needs.
  • Prepare various forms of testing/assessment for clients.
  • Develop a Work Plan for each client, establishing client’s career goals, program services, training, and activities.
  • Collect, organize, and analyze information obtained through records, tests, interviews, and professional sources.
  • Maintain proper documentation of clients’ information, activities, and case notes entered into the state data information systems, ensuring compliance and performance.
  • Proper etiquette including customer relation techniques, superior verbal and communications skills (similar to hospitality, banking or other highly customer focused-based industries)

Requirements of the Employment Training Advisor

  • Baccalaureate degree and 2 years related experience preferred
  • Case management experience
  • Ability to meet all hiring requirements, including passage of a drug test
  • Knowledge of skills and aptitude assessment tests and ability to interpret and analyze test results
  • Knowledge of and ability to provide training to clientele on resume preparation, proper interviewing skills/conduct, and networking skills
  • Working knowledge of standard office procedures, and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations
  • Possession of valid driver’s license and demonstrated a safe driving record
  • Must be able to pass drug screen and background check

Job Type: Full-time

Salary: $18.10 /hour

Experience:

  • case management: 1 year (Preferred)

Education:

  • Bachelor's (Preferred)

Location:

  • San Diego, CA (Preferred)

Language:

  • English (Required)

Work authorization:

  • United States (Required)

Shifts:

  • Morning (Required)
  • Mid-Day (Required)