The Clinical Supervisor is responsible for coordinating all activities of assigned employees in the clinical office. Works with manager to ensure practice is managed according to established standards and provides overall day to day leadership and supervision of employees and programs.
The Clinical Supervisor supervises daily activities of Clinical Office to ensure efficient operations by organizing work in an efficient and cost-effective manner, ensuring continuity of service and patient satisfaction; ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards; manages clinic desk operations; oversees compliance and training; ensures applicable license and certifications are maintained; and serves as clinical onsite contact for Physicians, Administration and Staff.
Builds teamwork and maintains effective communication; collaborates with leadership and necessary departments to investigate, resolve, and document resolution of patient complaints; implements plans with clinic leadership; oversees activities including interviewing, making hiring recommendations, orienting, evaluating, coaching and team building activities; assists with disciplinary actions, and maintains safety of patients, family members, staff and self during all activities.
The ideal Clinical Supervisor candidate within six months of hire, must be capable of performing the duties of clinical staff; has a basic understanding of the revenue cycle and how the work unit fits into the overall scheme; professional demeanor and appearance; and good problem solving skills. The candidate has the ability to relate to others including patients, employees, coworkers, senior management, vendors and general public; two to three years' experience in a related field, healthcare, customer service, call center of insurance industry is required with preference for healthcare experience; supervisory experience is preferred along with a preference for demonstrated teaching and mentoring skills.
- Location/Facility - Baylor Scott & White Heart Vascular
For more information on the facility, please click our Locations link.
- Specialty/Department/Practice - Heart & Vascular
- Shift/Schedule - Days : Full-time
- Benefits - Our competitive benefits package includes*:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
- Note: Benefits may vary based upon position type and/or level.
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation's exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it's accepting a calling!
- Associate's degree
- 2 years of experience
- License Pract/Vocational Nurse (LVN)