The City of Lancaster
Invites Applications for:
(Non-Union - General)
Housing and Neighborhood Revitalization
Non-Exempt - Overtime Eligible
Benefits eligible & 401(a) payment equal to 2.5% of base salary
Under general supervision, performs clerical and administrative duties related to general office duties in support of the assigned department.
EXAMPLE OF DUTIES & RESPONSIBILITIES:
Duties may include, but are not limited to, the following:
Assists the public in person, on the phone, or via email
Directs the public to appropriate work units or provides proper documents and resource references
Performs clerical duties including typing, proofing, editing, formatting, copying, faxing, and distributing a variety of documents from rough draft or verbal instruction
Maintains a variety of general office files to ensure staff has the appropriate supplies needed
Prepares, scans, maintains, and processes all files in accordance with the City's records retention schedule
Prepares routine reports, spreadsheets and memos
Maintains budget tracking
Receives, sorts, and distributes incoming inter-office and U.S. mail and deliveries
Prepares, sorts, and prioritizes outgoing inter-office and U.S. mail for mailing
Files materials into and retrieves materials from established filing systems and assemble materials in numerical, alphabetical or subject order
Establish and maintain positive working relationships with representatives of community organizations, state/ local agencies, City management and staff, and the public
Perform related duties as assigned
Basic principles of modern office practices, work methods, and procedures
Assigned department’s applicable policies, procedures, and work methods
Basic features and functions of Microsoft Word, Excel, Outlook, and PowerPoint
Customer services best practices
English usage, grammar, spelling, punctuation, and vocabulary
Record-keeping, filing, and information organizing techniques
Problem Solving – Analytically and logically evaluating information
Learning Agility – Seeking learning opportunities and applying the lessons to work
Using Technology – Working with electronic hardware and software applications
Handling Stress – Maintaining emotional stability and self-control under pressure, challenge, or adversity
Professional Integrity & Ethics – Displaying honesty, adherence to principles, and personal accountability
Safety Focus – Showing Vigilance and care in identifying and addressing health risks and safety hazards
Customer Focus – Attending to the Needs and expectations of customers
Informing – Proactively obtaining and sharing information
Teamwork – Collaborating with others to achieve shared goals
Valuing Diversity – Appreciating the benefits of varied backgrounds and cultures in the workplace
Allocating Resources – Prioritizing the use of fiscal and material resources to maximize organizational effectiveness
High School Diploma or equivalent; one (1) year of general clerical experience in an office setting. Possession of an AA degree or higher may substitute for up to six (6) months of required experience
Working Conditions/Physical Requirements:
Work is performed primarily in a standard office environment with extensive public contact and frequent interruptions.
Primary functions require sufficient physical ability and mobility to work in an office setting:
To stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 25lbs); to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
See in the normal visual range with or without correction.
Hear in the normal audio range with or without correction.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.