The analyst demonstrates a working knowledge of technology, the hierarchy and functions of distributed processing, and proficiency in the applications of client computing tools on PCs, departmental processors, and/or the mainframe. Demonstrates an ability to install software products. Assimilates moderately complex technical materials independently. Provides informal presentations to management. Demonstrates good oral and written communications skill. Works with independence on assigned tasks with technical supervision of manager.
REQUIRED: Degree in Information Systems, a related field, or equivalent experience.
HIGHLY DESIRABLE: Experience with installing, configuring and supporting the Microsoft Windows desktop operating systems on laptops and desktop computers in a client/server environment; experience in supporting common applications, such as Microsoft Office; experience with task automation via scripting using VB Script, Java-script, SQL, PowerShell, or HTML; experience with Microsoft System Center Configuration Manager (SCCM) to manage and support enterprise workstations;
experience with the AirWatch Mobile Device Management (MDM) infrastructure to support enterprise mobile devices; basic project management skills; and the ability to provide a high level of customer service and satisfaction.
** End Point Computing System Unit** REQUIRED: U.S. citizenship. The following dimension criteria will be used: Oral/written communications skills; analysis; judgment/decisiveness; ability to learn; planning/organizing; initiative; leadership ability; customer and service orientation.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or application, membership, or service in the uniformed services.