Intake Coordinator/Administrative Assistant

The Institute of Neurobehavioral Services, S.C. - Orland Park, IL (30+ days ago)

Experienced intake coordinator needed for busy behavioral health practice. We currently have space for a full-time member of staff to join our team. We are looking for someone able to start immediately!


  • Schedule all new patient appointments, including obtaining basic demographic and clinical information over the phone
  • Verify insurance eligibility for new and existing patients
  • Request initial and ongoing authorizations for HMO patients
  • Work with providers and non-clinical staff as needed to insure an excellent patient experience
  • Obtain pre-authorizations for medications as needed
  • Assist front staff with receptionist duties as needed
  • Other administrative duties as needed

Qualifications and Skills

  • High school diploma or equivalent
  • Strong customer service skills
  • Minimum one-year experience as intake coordinator or insurance verifier in medical setting
  • Excellent phone skills
  • Ability to multi-task and work well within a team setting
  • Experience working with scheduling and EMR software
  • Must possess moderate computer skills


  • Paid vacation and sick leave
  • Competitive hourly rate (starting at $17/hr)


Job Type: Full-time

Salary: $17.00 /hour


  • Medical Adminstration: 1 year (Required)
  • Intake/Insurance Verification: 2 years (Required)


  • High school (Required)