Assistant Branch Manager II

Municipal Credit Union - Co-Op City, NY (30+ days ago)3.6

Primary Job Function:

Build lifetime quality financial relationships with each member by providing competitive products and excellent service.

  • Assist the branch management team in overseeing the daily operations of the branch.
  • Ensure the integrity of the procedures required for the safe and efficient operation of the branch.
  • Provide support to the staff, Assistant Branch Manager I and Branch Manager.
  • Assume Assistant Branch Manager I’s responsibilities in his/her absence.


  • Under dual control, assist with opening and closing branch daily.
  • Assist in the daily operation of all branch units.
  • Ensure adequate staffing levels.
  • Responsible for coordinating the workflow of each branch unit.
  • Provides service and assistance to escalated member service issues.
  • Assist branch management team with administrative duties including performance evaluations, employee discipline, attendance, branch communications, and the preparation of monthly reports.
  • Maintains dual control over negotiable instruments and devices.
  • When necessary, assist the Teller Supervisor in performing monthly surprise cash in compliance with established guidelines.
  • Conduct periodic coaching sessions with staff.
  • Disseminate information regarding changes in policy and procedure, products, and service offerings in a timely manner.
  • Ensures the security and recap items are in balance at the close of the day.
  • Develop and promotes team spirit within the branch.
  • Recommend changes to branch policies and/or procedures to branch management, to improve the overall operations of the branch and service to the membership.
  • Assist in controlling branch expenses within budgetary constraints.
  • Assist in securing the premise through the proper activation of all security instruments, including: Premise, Vault, CDM, and ATM alarms as well as the premise’s cameras.
  • Comply with BSA and SAR requirements.
  • Travel and work at other branch locations as required at ad-hoc’s notice.
  • Other related duties and special projects as required.


  • College degree, preferably in business management or equivalent years of banking experience.
  • Minimum 2-3 years branch banking – management/supervisory experience.
  • Excellent written and interpersonal communication skills.
  • Ability to interact with diverse groups in a professional manner.
  • Excellent organizational ability.
  • Proficiency in Microsoft for Windows Applications.
  • Must be able to work under pressure and be available to work flexible hours

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Job Type: Full-time


  • Management: 2 years


  • Bachelor's