Assistant Vice President of Operational Excellence (RN)

Secord & Associates, Inc. - United States (29 days ago)

Excellent opportunity: * Assistant Vice President of Operational Excellence* (AVP) with our client hospital in Westchester County, NY. This exceptional, newly-created position plays a critical role carrying out responsibilities for hospital-wide patient experience programs and service excellence. The VP will utilize HCAHPS and other data to create and implement strategies, while overseeing operations to promote exceptional patient outcomes. This position requires a Registered Nurse.

Qualification Criteria of the AVP of Operational Excellence:

  • Master’s Degree in Nursing (MSN) required.
  • NY RN License or eligible.
  • Nurse Executive, Advanced (NEA) Certification preferred.
  • Experience working in a Magnet designated facility required.
  • Ten or more (10) years acute care experience required.
  • Strong strategic and operational experience.
  • Demonstrated track record of progressively responsible healthcare leadership and service excellence required.
  • In depth understanding of performance improvement tools, HCAHPS, CMS and patient satisfaction surveys.
  • Enthusiasm and passion for patient centered care and the proven ability to build that passion in others.

To learn more about the position specifics and to receive a written profile regarding this position, please click on 'apply now' to send a message along with your resume to:

Michele Secord, RN, MSN, CPC

Secord & Associates, Inc.

Ph. (860) 346-7774

Secord & Associates, Inc. is a premier recruiting firm that specializes in Healthcare Leadership positions throughout the Northeast. We are owned and operated by a Registered Nurse. With over 19 years of experience, we have helped countless numbers of our colleagues advance their careers and find better jobs. As part of our excellent service, we assist you by providing guidance on career planning and interview preparation so that you shine!


Job Type: Full-time


  • acute care: 10 years (Preferred)


  • Master's (Required)


  • NY RN (Required)