Spanish Language Interpreter/Intake Specialist

Ladder Up - Chicago, IL4.3

Part-time$12 - $14 an hour

Organizational Background

Ladder Up is an entrepreneurial, Chicago-based nonprofit dedicated to providing free financial services to hardworking, low-income families and individuals. Through free tax return preparation, college financial aid application assistance, financial education, and legal representation, Ladder Up helps its clients access the resources they need to move up the economic ladder. The organization offers three free programs to Chicago-area clients:

  • Financial Capability Program
  • Tax Assistance Program (TAP): By training and deploying 1,400+ volunteers, Ladder Up offers free tax return preparation at more than 25 Chicagoland tax sites
  • Financial aid: Ladder Up helps low-income, minority and first generation students access financial aid for higher education
  • Financial education: Ladder Up provides one-on-one financial coaching to individuals and on-site financial education workshops for partners
  • Tax Clinic: Ladder Up offers free legal representation to low-income taxpayers who have tax controversies

Position Description:

Tax Session Interpreters Assist in Client Screening, Intake and help bridge the language gap at tax sites. Interpreters are trained as intake specialists, and help to screen clients at their assigned tax site.

Position Qualifications:

  • Excellent customer service skills
  • Strong fluency in Spanish language, both written and verbal
  • Enthusiastic and positive attitude
  • Highly organized, detail oriented, and flexible in a dynamic environment
  • Able to lift, move and set up laptops at site locations

Position Responsibilities:

The position is active from the last week of January through the end of the filing season (April 15, 2019). Hours will vary based on the tax sessions calendar, but predominantly take place on Saturday mornings between 9:00am-1:30pm. Tax sessions take place all over the greater Chicago area and suburbs and the full list of locations can be found on our website:

The position is paid as an independent contractor at a starting rate of $12-14/hour depending on experience and requires a background check. For more information about Ladder Up, please visit

Interested candidates should send a resume and letter of interest to:

Lilly Lavner, TAP Director.

Job Types: Part-time, Contract

Salary: $12.00 to $14.00 /hour


  • Interpreting: 1 year (Preferred)

Hours per week:

  • Less than 10

Overtime often available:

  • No

Contract Length:

  • 3 - 4 months

Typical start time:

  • 1PM

Typical end time:

  • 7PM